Try to install an update to Itunes
My Dell computer manages 64-bit of Windows Vista Service Pk 2. Several times I received messages from upgrade to Itunes 9.03. When I try to do, software downloads and automatically starts to install it and fails. Message saying "an error has occurred during installation. He suggested to go to the 'Tools' menu in the download area and click on 'download only '. Then it downloads again and stops when you are finished. Then another window opens with the name 'Apple Software Update. It contains 5 elements, but none of them will install itself. When I tried to install one of them, titled Apple Application Support, an error message comes up saying that it does not find "AppleApplicationSupport.msi". Please verify that this file exists. I can't find. Help!
Hi ttwjones,
I suggest you try the following steps:
Step 1: use the Windows Installer Cleanup utility for remove all the entries that are related to the product you have installed wrong (ITunes):
Download and then install the Microsoft Windows Cleanup utility. To do this, see the Microsoft Web site:
http://download.Microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe
Save the file to the desktop. When the download is complete, double-click the file and then follow the directions. When the installation is complete, click Start, point to all programsand then click Windows Installer Cleanup.
In the list of the products installed , delete all entries that are associated with the product you are having trouble installing (ITunes). If there are too many entries, click select all, and then click Remove. When you have deleted all entries, click exit, and then start the installation of the product
Description of the Windows Installer Cleanup utility
http://support.Microsoft.com/default.aspx/kb/290301
Step 2: Download ITunes from the link below and save it to the desktop
http://support.Apple.com/kb/dl927
Step 3: Now, select the boot and then try to install the administrator ITunesas
Clean boot the computer
Follow step 1 in the link below,
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Important: n ' forget not the computer to start normal follow step 7 in the link.
Step 4: Try to install the program as an administrator do a right click on the program installation files and select run as administrator , click continue if you are prompted to confirm.
If the problem persists, you can check with Apple to known problems
Thank you, and in what concerns:
Ajay K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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Remember - this is a public forum so never post private information such as numbers of mail or telephone!
Hi halecky6,
Welcome to the Microsoft answers site!
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I suggest you try the following steps:
Step 1: Disable the software security and then try to install the update
Note: Activate security software once the test is completed.
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6. When you are prompted, click on restart.
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http://www.Microsoft.com/downloads/en/default.aspx
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You can also post your question on the office community, please visit the link below:
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Thank you, and in what concerns:
Ajay K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
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Hello
Do you work on your computer? Otherwise the control panel - Windows Updates - right
Click on and HIDE.Try this 1st to see if it helps, and it should:
Description of the Patch registration cleanup tool
http://support.Microsoft.com/kb/976220/------------------------------------------------------
If necessary :
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or the update itself - double click a view more information (or click top then discovers on the right)Those who will take you to a page where you can download the update.
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http://www.Microsoft.com/downloads/en/default.aspxDownload - SAVE - go to where you put them - click on - RUN AS ADMIN
Then you can right click on the update in the updates Windows and HIDE.
If you get an error Installer install this version:
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http://www.Microsoft.com/downloads/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en----------------------------------------------------
Then run this:
How to reset the Windows Update components? -a Mr Fixit
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for Windows 7
http://support.Microsoft.com/kb/947821------------------------------------------------------------
Because these are all Office updates you might get more information if necessary in the Agency of those groups that
may have experienced the same problem.Office newsgroups
http://www.Microsoft.com/Office/Community/en-us/FlyoutOverview.mspxMicrosoft.public.office.misc discussions
http://www.Microsoft.com/communities/newsgroups/list/en-us/default.aspx?DG=Microsoft.public.Office.misc&cat=en_us_01cb749f-c998-4762-8099-df71793c11c7&lang=en&CR=us------------------------------------------------------------
If necessary you can incident free get reports however the above should take care of it for you.
Windows updates - free Incident report
Go here and click on-> Windows Update fails while searching, downloading or installation of updates
http://support.Microsoft.com/GP/wusupport#tab3The security updates, you can get free support Incident report
http://www.Microsoft.com/protect/resources/support.aspxI hope this helps.
Rob - bicycle - Mark Twain said it is good. -
I try to install the update update of security for SQL 2005 service pake 3. I have vista 2 this update applies to my computer I get an error code ff or c0000005
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