Typekit falls when it is waiting for CC update

I work in a large office where software updates are determined by the IT team. In other words, I can't update the application Adobe CC on mine, I need guys to do that for me, sometimes it can take a few days.

The CC app is updated much, and if that means having to request access again and again. Now multiply that by all the staff that I have and it becomes a big problem.

The problem:

When the CC app is in the State of pending update, Typekit Adobe is cut off. All the fonts in my team just stop synchronization, in spite of being connected on CC via! InDesign, it still breaks everything. So for a large organization, this means that typekit is something very difficult to use in a team! I thought that typekit adobe keep fonts synchronized for 90 days, but this isn't the case. It kicked me in the week and now has happened every time that the CC app has been updated in the last 8 months.

So it seems like a problem with the app CC does not allow Internet via the application while it is in a State of pending update. This means that all Adobe sync settings stop working.

What is the work here? It's driving me crazy and there could be financial implications if we have work that is due and then suddenly it stops just work.

Thank you
Chris

Screen Shot 2015-07-17 at 5.28.54 PM.jpg

Please follow the steps mentioned below.

1. remove the cloud creative app.

2. install Creative Cloud app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

Tags: Adobe

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