U2711 - left side of the screen white-out?

Hello.

Not really sure how to phrase my opportunity, so I'll just escaped with a few words and hope that it makes sense.

I am the owner of a model U2711.  Other to be really hot, I dig the monitor.

I bought this from Amazon.com apprx a year ago.

In the past two months, there were sporadic cases of the left side of my screen having lots of white lines,

then (finally) turning a blurry color, white-ish.

I am a Mac user.  First of all, I checked to see if it was my video card, a couple of different ways.

One way is to just use my old monitor.  The problems do not exist on my old monitor.

Another way is to use my screen capture software to create a "video recording" of the issue.  I can't save, even when the problem occurs.

I decided to take a real picture and post it here, hoping that someone will know a fix for this monitor.

As I said, it's only a year.  I do not smoke.  I keep a clean work station.  I rely on my monitor for income.

It is very important to me.  The only thing I have not tried is a new cable from my Mac to my U2711.

I tried the Factory Reset option in the U2711 menu.

I also tried to option LCD refresh in the U2711 menu.

No luck.

Thank you and have a nice day!

Scott

Send a private Message to me (click on my user name, click send a Message) with the following data.
E-mail address:
Name:
Shipping address:
Phone number:
Order number of monitor or PC Service tag number:
Monitor 20 PPID number digit:
Reason: Monitor fails the STFC (Self Test Feature Check)

Tags: Dell Peripherals

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