Hello my iPhone 6plus does not connect to the network on the upper left side of the screen it ust say research

Hello my iphone 6plus does not connect with the network on the upper left side of the screen it say research


Have you ever tried troubleshooting mentioned in this article?

If you cannot connect to a cellular network or cellular data - Apple Support

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Similar Questions

  • iOS iphone 10 does not connect to the DHCP wifi

    Updated IPhone 6 to 10 of IOS, and now the phone will not connect to my BT Home Hub 5.  All other devices will still be another phone that has 10 IOS.

    The phone recognizes the router password, puts a blue check mark against the connection, but no wifi signal appears and remains on 3G / 4G.

    If I look at the DHCP information on the phone, it's all white is wrong.

    I checked on the router and the phone does not display as connected.

    I have reset the router etc.

    I reset the network connections on the phone, more hard recharge etc.

    I am at a loss, please help!

    Can you connect to other Wi - Fi networks outside your House?

    If not, to exclude a software problem, set back to settings factory, without using the last backup. Set up the coordinates manually, and then test the Wi - Fi connectivity.

    Use iTunes to restore your device to factory settings - Support Apple iOS

  • iPhone 5s does not connect to the macbook pro more message says "iphone is unusable because it requires a newer version of itunes?

    my iphone 5s used to connect to my macbook pro without any problem until I updated itunes on laptop computer software... now whenever I connect the iphone to the laptop it wont let me sync with itunes... message says "iphone is unusable because it requires a later version of itunes" now I tried to download the latest version on my iphone and it does not seem to make it... what I am doing wrong?

    He doesn't have to download a newer version of iTunes on the phone. It refers to the version of iTunes on your computer. The latest version of iOS 9.x requires iTunes 12.3.2. This requires a certain version of OS X to run. See these Mac requirements for iTunes.

    Mac system requirements


    • Equipped Mac to an Intel computer
    • To play videos HD 720 p, an iTunes LP or iTunes Extras, a 2.0 GHz Intel Core 2 Duo or faster processor is required
    • To play HD 1080 p video, a 2.4 GHz Intel Core 2 Duo or faster processor and 2 GB of RAM is required
    • 1024 x 768 or higher screen resolution; 1280 x 800 or greater is required to play an iTunes LP or iTunes Extras
    • Internet connection broadband to use music from Apple, the iTunes Store and iTunes Extras
    • Apple combo drive or SuperDrive to create audio, MP3 or CD backup; some non-CD-RW recorders can also work. Songs from the catalog of Apple's music cannot be burned to a CD.


    • OS X version 10.8.5 or later, Apple music requires OS X version 10.9.5 or later
    • 400 MB of available disk space
    • Apple music, Radio Music from Apple, iTunes in the cloud and iTunes game availability may vary depending on the country
    • iTunes Extras requires OS X version 10.10.3 or later
  • My office does not connect to the internet. He says that Internet Explorer has encountered an error. The error seems to be an iexplore.exe ieframe.dll

    I have a laptop and would like to know if it is possible to download a patch on this computer and copy it to a disk to repair the desktop computer? I also found that the appearance of the windows update is disabled and so there have not been updated on this computer for about a year.

    Hi conniekingrdh,

    Thanks for posting. I would say is to search for viruses, spyware and software malware.  I've included a few websites for utilities that you can use to analyze your computer against viruses and spyware. I would like to use more than one, none of the products, which include every viral infection.

    Microsoft Security Essentials
    Microsoft Security Essentials offers protection in real time to your PC at home that protects against software viruses, spyware and other malicious software.

    Microsoft Windows malicious removal tool
    This tool checks your computer infections by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps to remove the infection if it is found. Microsoft will release an updated version of this tool the second Tuesday of each month.

    SUPERAntiSpyware Free Edition is 100% free and will detect and remove thousands of Spyware, Adware, Malware, Trojans, KeyLoggers, Dialers, Hi-Jackers, and worms.

    Malware bytes Anti-malware (Freeware)

    Trend Micro HouseCall - Free Online Virus and Spyware Scan-
    HouseCall is a free on-line virus scanner offered by Trend Micro, which checks if a computer has been infected by viruses, software spyware or other malicious software. HouseCall performs additional security checks to identify and fix vulnerabilities to prevent re-infection.

    I hope this helps! After back and let us know if you can you solved.

    Shawn - Support Engineer - MCP, MCDST
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • iPhone 6s does not connect to wifi

    my iPhone 6 s does not connect to the wifi at home.  He sees the network and accepts the password.  My other apple devices will connect.  I have renewed the lease, rest the network with no luck.  Any suggestions?


    This link should help

    If your iPhone, iPad or iPod touch connects to a Wi - Fi - Apple Support network

  • My UK 6s iPhone does not connect to the network in Germany?

    My UK 6s iPhone does not connect to the network in Germany?

    'The network '? Which network? WiFi or cell phone? And what have you already tried to get connected?

  • iPhone 5s does not connect to internet unless its connected to wifi

    I have a 5 s IPhone it does not connect to internet unless I'm at home connected to wifi. I can not send imessages or browse the web what should I do?

    You did that mobile data is turned on in the settings/phone/cell data?

    Also, make sure that the apps you want to use for the cell data are enabled in the list below these settings.

  • iPhone 5 s to connect with blue tooth in the car for hands-free calling does not connect to the speaker, it works very well with the iPhone 5. How to solve this problem?

    IPhone 5 IOS 9.2 (13 c 75) I can log in my car with Blue Tooth to make phone calls, but it does not connect to the speaker. To establish the connection with the car, the procedure has been completed correctly. With the iPhone 5 it works perfectly correct.

    How to solve this problem? Is there someone who has the same problem?


    Thank you for using communities Support from Apple.

    I see you try to get your iPhone to interface with the stereo in your car via Bluetooth.  For setting this up, please follow the steps below.

    If you use Bluetooth

    1. Consult the user manual of your car stereo to get the procedure to a Bluetooth device.
    2. On your iOS device, drag up to open Control Center, then press ontwice to turn on Bluetooth and turn it back on.
    3. Restart your iOS device.
    4. On your iOS device, Cancel the twinning of your car radio. On the screen of your car désapparier your iOS device and any other device. Restart your car and your iOS device, then pair and connect again.
    5. Update your iOS device.
    6. Install the updates to the firmware of your car radio.
    7. If you still not connect, contact Apple technical support.

    Help to connect your iPhone, iPad or iPod touch with your car radio

    See you soon.

  • iPhone 6 Apple Watch and BlueAnt q3 does not connect at the same time.

    IiPhone 6 + Apple Watch and BlueAnt q3 does not connect at the same time

    My Apple Watch and Blueant Q3 connect at the same time. You try to connect the Q3 and the watch to the iPhone, or you try to connect the Q3 of the watch?

  • Airport utility: green points on the AirPort Extreme & Internet; Mini Mac does not connect to the internet.

    Airport utility shows green points on the AirPort Extreme and the Internet, but my my Mac mini does not connect to the internet. IPhones and 2 portable Windows connect very well, and see all the devices on the home network. The problem occurred after that PSI has swapped an ancient for a Comtrend CT5072T DSL modem. I tried to stop and things start back up as if the installation of the internet for the first time. No joy.

    The airport connects using DHCP in Bridge Mode

    The router address is

    Address IPv4 is

    DNS server is the same as the router, but grayed out

    Mac Mini IPv4 Address is

    IPv6 automatically configures

    Also updated the firmware of the airport; no change.

    ISP guy was friendly but puzzled. He started at the top floor level Tech, so I do not know when I hear back.

    Any ideas to fix?

    Thank you.

    Post edited by: en maschera

    but my my Mac mini does not connect to the internet.

    The problem occurred after that PSI has swapped an ancient for a Comtrend CT5072T DSL modem.


    Network preferences may be damaged.

    Open the Finder. In the Finder menu bar, click go > go to folder

    Type or copy paste the following text:

    / Library/Preferences/SystemConfiguration

    Click OK, and then move all files in the SystemConfiguration folder to the trash.

    Restart your Mac. See if that makes a difference.

    Your Mac will generate a new SystemConfiguration folder for you.

    Then open AirPort Utility located in HD > Applications > Utilitiies

    Make sure that both Internet and Extreme are green.

  • My iPhone 7 will not connect to the Bluetooth in my car when the iPhone 5 only

    MY iPhone 7 does not connect via Bluetooth to my car so that I can use the phone hands free when my iPhone 5 only

    Bluetooth can be exceeded in your car, which would explain why an iPhone 5 still works.

    You can test the Bluetooth on your iPhone 7 with something else, such as headphones or speakers?

  • I have not done an iTunes sync in almost a year, and since that time have installed Windows 10. iTunes now does not connect with the iPad. Any suggestions?

    I have not performed a synchronization of the iPad to iTunes in almost a year. Since that time PC now works Windows 10, iTunes does not connect with the iPad or the iPhone 6.  Any suggestions?

    Thank you

    To work with iOS 9.2, you must update iTunes to 12.4 v.

  • HP8600 does not connect to the ePrint Server

    HP8600 does not connect to the ePrint server at all. I double checked all the settings and I can print to it from my applications when you are connected to the same network, but try to access the server of ePrint from the screen of the printer or the web interface cannot establish a connection.

    The printer is connected via a wireless network and can be printed from any device connected to our network.

    Everything indicates that there should be good. But can't seem to make bad connection ePrint. No error message not developed.

    The printer is on a network of b/g/n 2.4 GHz connected to a Netgear N600 DUal Band (WNDR3700 model).

    Version of the firmware of the printer is CLP1CN1232AR

    Any ideas? It does not appear to be blocked by a firewall, so really lost here.


    Try to define an alternative DNS and check if that can help you:

    1. Tap the wireless on the top of the screen of the printer and look for the IP address is.
    2. Navigate to throguh IP of the printer, the web browser on your PC.
    3. Click the network tab.
    4. Under, click IPv4 wireless.
    5. Under the DNS Configuration, select manual.
    6. Set the address preferably as
    7. Set the e-mail address alternative as
    8. Click on apply to confirm the change.

    Now, turn the printer off and turn it back on and check for the difference.


  • My HP shows it is connected to the new router, but does not connect to the internet. How should I do?

    I have a HP G60 Notebook PC with Windows Vista Home Premium, it is about 4 years old. I recently got a new Cisco Linksys E1500 wireless router, which is connected to my home computer. My laptop shows that it is connected to the home network, but it does not connect to the internet. Other laptops in the House are able to connect to the network and to the internet. Mine seems to be the only one not working do not. Why it is not working? What should I do about it?

    I ran the network diagnostics. It is said "a problem with you network router or modem broadband could prevent an internet connection." I have disconnected these two and tried again. It did not work! I have also connected my laptop directly on the modem and it does not always connect to the internet. I tried to reset the network card. My IP settings are set to automatic.

    My internet connection was not a problem before last week (when I got a new router). What is the problem with my computer? Help, please!


    If you have an Atheros wireless adapter in your PC and you have not updated the driver, I recommend that you install it.


    Wireless adapters Atheros with former pilots, dislikes the new Linksys routers.

    If you have an Atheros wireless card, and your wireless driver is more than 2 years, I am very confident that this will solve your connection problem.


  • Pavilion G6 does not connect to the cellular device

    I have a Pavilion G6 with Windows 7 OS, which is used as a mobile data terminal. I am trying to use my iPhone Verizon 5 c to connect to a hotspot. All my other HP laptops connect to this phone without problem, but the G6 does not connect to the internet via the phone with cable, wifi or bluetooth. The G6 recognizes the phone and shows it in "unspecified devices." I tried everything to get it to connect without success.

    Hey RC800,.

    Thanks for the info.

    I forgot to ask before, can you tell me the exact model specifications what do you use? For more information on the search for your model and product numbers, click here: How can I find my model number or product number?

    If the laptop connects to other devices, we can say that the material is very good. If he does not see the iPhone theres only a few things you can try. The adapter in your laptop is probably 802.11 g capable which is the minimum requirement for the hotspot iPhone, so we can exclude.

    Please, try the following:

    Turn off the power to the adapter:
    1. open Device Manager. (Win Key + R > type devmgmt.msc > OK)
    2. expand the network adapters.
    3. right click on the Ethernet adapter / wireless, and then click Properties.
    4. click on the power management tab.
    5 remove the check mark next to allow the computer to turn off this device to save power.
    6. click on OK.
    7 test cycle.

    Reset the TCP/IP settings on your PC:
    1. go to your start screen/menu and type CMD.
    2. right-click on the command prompt icon and select run as administrator.
    3. in the window that opens type "netsh int ip reset resetlog.txt" without the quotes and press ENTER.
    4 restart your PC and test.

    It can also help to reset the winsock catalog:
    1. go to your start screen/menu and type CMD.
    2. right-click on the command prompt icon and select run as administrator.
    3. in the window that opens type "netsh winsock reset" without the quotes, and then press ENTER.
    4 restart your PC and test.

    Reinstall the NIC drivers:
    1. download the drivers from here , but do not run them again.
    2. go to your Start menu/screen and type Device Manager.
    3. expand network adapters.
    4. right click on the wireless adapter and choose uninstall.
    5 install the drivers downloaded in step 1.
    6. restart your PC and test.

    Test another iPhone connection:
    Explicit. This will tell us if it's only an incompatibility with a phone or any iPhone hotspot. Try a hotspot Android will help narrow things down as well.

    Let me know if this helps.

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