Unable to access client ARD for specific users

I have ARD Admin 3.8 and manage more than 100 computers at my company.

Methods standard in my company, the setting System Preferences > sharing > Remote managementt > allow access to: is set to "only these users: ' field is empty.

I tried to add an account in the Terminal. I SSH into a machine and run various commands, but they do not work:

Here are the commands I tried:

sudo /System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Resources/k ickstart - activate - configure - access - on - users [username] - privs - all - restart - agent-menu

sudo /System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Resources/k ickstart - set - users [username] - access - on - privs-all

sudo /System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Resources/k ickstart - activate - configure - users [username] - access - suite - restart - agent - privs-all - allowAccessFor - specifiedUsers

None of them worked, I still can't authenticate on this machine with my admin of ARD.

Am I missing something? Is there anything else I can try?

Thank you.

Nevermind, I figured it.

For some reason, the first name and the account name were different and I was using the full name in the command. Once I used the name of the account, it worked.

Tags: Servers and Enterprise Software

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