Unable to share files from Illustrator to draw on my ipad to my Illustrator on my desk

Hi, I am unable to share files from Illustrator to draw on my ipad to my Illustrator on my desk... I'm only given the opportunity to share with Behance, there is no option to share with Illustrator or Photoshop. I called the helpline, and suggested I delete the app and reload, they weren't able to confirm if I would lose my sketches in the process. Any thoughts?

Hi Anne,.

Do not uninstall the application. You're just trying to send from the wrong place. Open a Web and tap the icon (square with an arrow) sharing in that open Web to send to Illustrator or Photoshop CC.

Two quick mentions:

Make sure that you are connected to the mobile application and the desktop application with the same Adobe ID.

Make sure that your desktop applications are the latest versions.

Let me know how things are going.

Sue.

Tags: Adobe Draw

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