unremember id
I changed my email, but when the box pops up that says: 'ask your parent to sign in to family safety to get the last parameter', the old email is there and I can not connect with the old email bc I deleted it already, how can I change that pop up to have the new id?
Hello
We appreciate the details you provided. In order to remove the old e-mail address on your parental control client, you must uninstall and reinstall the app it will reset the sign in the customer settings. To do this, please follow the steps of this article solution.
Once this has been done, please sign in again to Family Safety and check if the old email address has been removed.
Let us know the result later.
Thank you.
Tags: Windows
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