Update Firefox today and now no access

Outlook works so I have access to the internet - just no browser - just says connecting forever. Explore my internet does not work either. I tried power down and back up. It doesn't matter what site, I tried to access. Everything was fine before the update to Firefox. Coincidence? Seems unlikely...

Has raced a norton utility seeking threats previously dominated by Norton and it worked! So, I'm back online! Thank you!

Tags: Firefox

Similar Questions

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    You seem to be using the Developer edition / Aurora pre-release version, which creates a new profile after installation or update on the Aurora channel. Open Options > general and check or uncheck the box at the top that says allow Firefox Developer Edition and Firefox to run at the same time. Once you restart [as to] you will 'switch' on the other profile, where your bookmarks are - If all goes well.

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    I did the update to Firefox today. I am able to connect to Comcast, but can't stay connected. I go to the home page, it tells me that I'm not connected, so I go to the log in page, log in, and it brings back me to the home page showing that I am connected. When I try to access my emails, instead of taking me to this page, it just brings back me to the log in page. It also does it when I navigate anywhere on the site. Help!

    This can be caused by corrupted cookies.

    Clear the cache and cookies only from Web sites that are causing problems.

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    • Firefox/tools > Options > advanced > network > content caching Web: 'clear now '.

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    I just updated Firefox and restarted.

    Download a new copy of Firefox and save the file to the desktop.

    • Uninstall your current version of Firefox.
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    Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

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    Time for a bit of troubleshooting.

    Try Firefox SafeMode to see how it works there.

    A way of solving problems, which disables most of the modules.

    (If you use it, switch to the default theme).

    • You can open the Firefox 4, 5, 6, 7 SafeMode pressing the SHIFT key when you use the desktop Firefox or shortcut in the start menu.
    • Or use the Help menu option, click restart with the disabled... modules while Firefox is running.

    Do not choose anything at the moment, just use 'continue in safe mode.

    To exit safe mode of Firefox, simply close Firefox and wait a few seconds before using the shortcut of Firefox (without the Shift key) to open it again.

    If it's good in Firefox SafeMode, your problem is probably caused by an extension, and you need to understand that one.

    http://support.Mozilla.com/en-us/KB/troubleshooting+extensions+and+themes

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    Sometimes, a window is "off the screen" somehow. Often, you can force it to appear on the screen by right clicking on the thumbnail image just above the taskbar and choose expand. Does it work?

    A possible cause for this is that the file that stores the positions and sizes of window is corrupt.

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    In the first table of the page, click on the view file"" button. This should launch a new window that lists the various files and folders in Windows Explorer.

    Leave this window open, switch back to Firefox and output, either:

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    Hi thomasr,

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    Kind regards
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    < re-titled by host >

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    ______________________________________________________________________________

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