Update iPhone 5s Icloud account
Hello
I have a question about the icloud account, I have and Iphone 5 s Verizon and upgrade my phone to the iphone 6. We used to have a cable internet provider and we used enamel of the internet service provider for our exodus from apple ([email protected]) account. We will go to the u-verse to att and we lost the old e-mail account. update us the account of apple (apple id) and is good work so far. the problem is now that the 5s Verizon iphone has still this account, I can not change the icloud account, is gray out and asks me the password. This e-mail does not exist either and is not even register under an apple account, that we have updated the phone and try to put the password several times. someone has had this problem before? all solutions?
Thanks for your time
If you have a computer with iTunes for which you have previously saved this phone
Then connect it to the computer with a cable and Restore as a new
OR
You can go here and create an alias to iCloud for the old account - which will allow you to receive emails sent to the prior account
iCloud: create or change email alias - Apple Support
Tags: iPhone
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