update to acrobat error 1921 service could not be stopped reclassification of 9 to 10 or 11

The installers uninstall 9, looks like that's it, and then tries to stop adobe ARM service and cannot then it fails. I ran the AdbeArCleaner to try to get a fresh start, but it seems that I broke something, and I hate being stuck 2 versions behind...

What this work around:

Download AdbeRdr11000_en_US.msi from ftp://ftp.adobe.com/pub/adobe/reader/win/11.x/11.0.00/en_US/

Run the following command:

msiexec /i [path to AdbeRdr11000_en_US.msi] DISABLE_ARM_SERVICE_INSTALL = 1

Property DISABLE_ARM_SERVICE_INSTALL as described here

http://www.Adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/properties.html?highlight=arm % 20service

Without Service, you will not be able to install updates in full auto mode (depends on your operating system and UAC), but the sill to be able to update in other modes.

Tags: Acrobat

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