Update to Acrobat on Mac is not possible

I just started with adobe Service Cloud and downloaded versions of DC of Indesign, Photoshop, and Illustrator.

Acrobat CC is the only one unable to update. I always get the same error message (in German).

He told me that I should uninstall Acrobat before update on Acrobat DC. But I can't find any program acrobat on my computer to uninstall.

Find attached also my mac version.

I hope you could help me.

Clyn

Bildschirmfoto 2016-03-10 um 08.57.01.pngBildschirmfoto 2016-03-10 um 08.58.45.pngBildschirmfoto 2016-03-10 um 09.00.46.png

  1. No, the drive would not cause any problems to be installed on the mac.

OK, nun zur Antwort.

Of the El Capitan pole. Hello aber CS5.x - versions installed. El Capitan ist mit CS5.x vollig inkompatibel.

ICH weiss nicht wie of your program installed As jetzt, aber sharp Fehlermeldung kommt often zustande, wenn die program uber Migration aus einer Datensicherung, TimeMachine oder von einem other Computer installed werden aus. DAS bei nicht Adobe works.

Wie aus dem SEI. Deinstalliere ALLES is Adobe. Bei den CS5.5 - Versionen vergiss nicht, sharp zu deaktivieren. Voher!

Nun musst das Adobe Creative cloud laufen lassen und ALLES cleaning tool was Adobe ist ausmisten.

https://helpx.Adobe.com/de/creative-cloud/KB/CC-cleaner-tool-installation-problems.html

The pole will Dateireste, clarinet, so meine assumption, durch Migration erzeugt, die der Installer und die different Alias, the die is show, nicht find should.

Tags: Acrobat

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