Updates for Windows 7 cause PC to hang during the startup or reboot
I had trouble with the latest updates for Windows 7 on my 64-bit computer. Whenever I have install the PC does not restart. I had to restore twice. Updates are KB2284742, KB2388210 and KB2434419. I had Avast on my computer and now deleted and installed McAfee. I also tried Lavasoft Ad-aware, but he's also gone now. Prior to the first installation of this update, he's failed several times. Finally, I followed someone's suggestion to rename catroot2 to catroot3. This allowed the installation works. I scanned for virus and McAfee says that there is not. Lavasoft had said there was an and it has been deleted, but since I restored it twice, I'm not sure if it's still there. I'm reluctant to try to load Lavasoft once again, like the elimination of the virus is what started the problem of PC with reset. I suspect that what they thought was that a "virus" was not. Now that I am restored to before the update my PC very well is rinning, but of course, I keep getting reminded that I have 3 critical updates to run. I am not advanced a user so am at a loss, can I ignore updates and try to continue to work without them?
Hello
You can try to manually install the update one and check what is happening. Download the updates from the link given below using the KB numbers.
http://www.Microsoft.com/downloads/en/default.aspx
Note: Before installing each of the updates, configure the computer to clean start so that none of the third-party application interferes with the installation process.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: When you are finished troubleshooting, follow step 7 article to start on normal startup.
Hope this information is useful.
Amrita M
Microsoft Answers Support Engineer
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Tags: Windows
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Here are the compliments from PA Bear - MVP:
For individuals, free support is available by calling the 1-866-234-6020 or 1-800-936-5700 to the United States and Canada or by contacting your local Microsoft subsidiary. There is no charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a security update and cite the number of KB of the update (for example, KB2160841).
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PROBLEM SOLVED
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~~~~~~~~~~~~~~~~~~~~~~~~
[1] full Disclosure: the difficulty operating in AGGRESSIVE mode will remove your update history but not list the updates installed in Add/Remove programs.~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
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Suresh G
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
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Need us some information to help you better with this problem.
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Concerning
Varun j: MICROSOFT SUPPORT
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It will be useful.
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