usable memory showing 2.64 while the total installed is 8 GB on elitebook 820

HEY Geeks,

I work for a company with more than 300 hp property. loptops primarily.

I have discovered that the new bought elitebook 820 G2 with 8 GB of memory installed, windows 7 shows this in compyter system information:

Installed memory (RAM live): 8,00 (2.64 usable) GB

system type 32 bit

The version of the BIOS/Date Hewlett-Packard M71 worm. 01.12, 05/11/2015

SMBIOS Version 2.7

can anyone help find what's not here.

I really need to address this question, because sometimes users will be complaining that their laptops are gel.

Thanks in advance for your contributions.

concerning

.

Engineer,
Team/Tech lead the it team of the end user. Consultant at AUNTIE Consulting Services and Tricontinental Ltd.

Hello

According to me, you are subject to the 32-bit memory limit that occurs in Windows.

The limit is 4 GB, so you would need a 64 bit OS to make full use of your 8 GB.

Mark Russinovitch, a highly respected person wrote...

32-bit Client effective memory limits

While 4 GB is the limit for 32-bit client SKUS, the effective limit is actually lower and depends on the chipset of the system and the devices connected. The reason is that the physical address plan includes not only the RAM but memory of the camera as well, and x 86 and x 64 memory card all the unit below the limit to address 4 GB to stay compatible with 32-bit operating systems that do not know how to handle addresses above 4 GB. If a system has 4 GB of RAM and devices, such as video, audio and network cards that implement windows in their memory of the apparatus which amount to 500 MB, 500 MB of the 4 GB of RAM will reside above the limit to address 4 GB, as shown below:

The result is that, if you have a system with 3 GB or more of memory and you use a 32-bit Windows client, you may not be to the benefit of all of the RAM. On Windows 2000, Windows XP and Windows Vista RTM, you can see how many RAM Windows facing it in the Properties dialog box system, page Manager's performance of tasks and, on Windows XP and Windows Vista (including SP1), in Msinfo32 and Winver utilities. On Windows Vista SP1, some of these places changed RAM installed, rather than RAM available, such as documented in this Knowledge Base article.

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