used to synchronize iPhone to 9.3.1 asks only to the restoration of the back to the top

I recently bought the iphone is. came with ios 9.3. When it is connected to itunes, it will only display to restore to save or set as new iphone. I already saved before swapping of iphones, I saved it anyway. but still the same problem. I have updated to ios 9.3.1. and still has a problem. iTunes is to its latest version. anyone else having this problem?

Hi not Tavo,.

Congratulations on the purchase of your new iPhone SE!  I understand that you are having problems syncing your new iPhone with iTunes on your PC.  When you supported your old iPhone originally, you do it via iCloud or iTunes?   I suggest you set up your new iPhone, updated to iOS 9.3.1 and then synchronize with iTunes.  When you enable iCloud on your new iPhone, you'll be able to see your contacts, calendars, etc.   I would add a few resources below for you:

How to clear your iOS device and then set up as a new device or restore from backups

Erase your device

Erase content and settings will remove all data from your device, including songs, videos, contacts, photos, calendar information, and nothing else. All device settings are restored to their factory condition.

To remove all settings and information from your device, tap Settings > general > reset > erase all content and settings.

Set up your device as a new device

After your device is cleared, you should see the following screen:

Follow the steps to complete the installation wizard. When you are prompted, select "set up as new iPhone." Then tap Next.

Ignore the Apple sign-in ID, in which case the initial problem was related to any of your content in iCloud.

After setting up as new, you will need to enter your password for Visual Voicemail for iPhone (on the carriers that support Visual voice mail). If you have forgotten your password, contact your carrier to help you reset it.

After erasing and setting up as a new device, your device is now in a factory setting. Try again what you were trying when you first found the question to determine if erasing and setting up a new device solves the problem. Contents of the device could have caused the unexpected behavior.

  • If the problem persists, you can contact the Support technique Apple.
  • If the problem is resolved, a type of synchronization of content both on the device. For example, if you had a problem reading music, add songs to iTunes and confirm that they will play. If your contacts have not been loaded successfully, you can add contacts to the rear. After each sync, test to see if the problem is back.

Sync your iPhone, iPad or iPod touch with iTunes via USB

Take care

Tags: iTunes

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