User account now points to a different user account files

Several users have in our household have accounts on a laptop.  One of the accounts mysteriously began to point to a different user account files.  All other user accounts seem to work normally.

UAC is not running on the machine.  The user account with the problem and that to which it points now have administrator privileges.  Windows Update is active.  The 2 latest updates prior to the issuance have been updated to Windows defender.

How to restore this user account to the way it was?

Hey Super,

It is possible that the location of each of the user data folder are changed to the other user account.

First check if the user account folders do not exist in the C:\drive\users and then continue with the steps below.

You will need to each user account folder redirected to its original location and check if it works.

1 right click on the folder that you want to restore to its original location, and then click Properties.
2. click on the location tab, click restore default, and then click OK.

You will need to do this for each individual user account folder that points to the other user account folders.
Redirect a folder to a new location
http://Windows.Microsoft.com/en-us/Windows-Vista/redirect-a-folder-to-a-new-location

If the previous step fails while the user account may be damaged, you will need to check if the problem persists in a new user account and later to fix a corrupted user account.

Create a user account
http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account

Difficulty of a corrupted user profile
http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

I hope this helps!

Halima S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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