Users blocked in the cloud of GoTo connector, not added to the list of registered
I use the connector of GoTo cloud for a few months with no problems and today I noticed that eight users are currently standing on the step of cloud connector and not crossing is not to the next step and therefore are not registered for the webinar in GoTo. I double checked the time configuration and evaluation on the front of the steps, and it is not all errors. No idea why this happens and the troubleshooting of what I should try? I had to change my password in Eloqua yesterday and also wanted to confirm that it could not cause the connection GoTo to stop working?
Thank you
Rachel
Hi Rachel,
If you have changed your password in Eloqua, but not in the connector, that would cause. Just go in the connector and the change of your password as well as members should begin crossing again.
T.J.
Tags: Marketers
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