Using my current ID and password I can connect to Adobe. When I try to download the upgrade to Flash Player they ask for ID and password. When I put in my class, it is rejected. What causes this and how can I fix it?

Using my current ID and password I can connect to Adobe. When I try to download the upgrade to Flash Player they ask for my ID and password. When I insert my current ID and password, it is rejected. How can I fix this problem? Is it a bad sign in a former ID, and/or an old password associated with Flash Player?

The password is provided by the operating system and is designed to protect you from accidentally install software.  You will get this prompt for any installation outside the context of the App Store.

If you do not need to enter a user name or password when you start your computer, you can probably just leave the password field empty when recognizing this prompt.

Tags: Flash Player

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