VMware View customers logout - log for debugging PCoIP shows "sessionDisconnectTimer: set the timer to 2147480 seconds.

I have operators who are still on my desktop 24/7/365.  Assuming that there are no other problems, they get kicked out of their sessions from view after about 24 days.  We use Thin Clients HP running ThinOS and VMware View Client.  When I check the log for debugging on the Windows 7 VM, I see that when the connection is established, he wrote the following line:

2014-09-09 08:44:30, 807 DEBUG < MessageFrameWorkDispatch > [wsnm_desktop] sessionDisconnectTimer: set the timer to 2147480 seconds

After the expiration of the time limit, I get the following messages in the same newspaper and the client disconnects:

2014-09-09 08:30:08, 571 DEBUG < TimerService > [wsnm_desktop] sessionDisconnectTimer: triggered timer, session is disconnected.

2014-09-09 08:30:08, 571 DEBUG < TimerService > [wsnm_desktop] session::SessionDisconnectTimedOut: Disconnect message posted on the desktop

Where it becomes this timer of?  The global setting on the display server is maxed at 9 999 999 minutes.

The host is EXSi 5.0.0

VMware View Server is 5.0.0 - 481677

See Agent 5.0.1

Operating system is Windows 7 Pro running on the virtual version 7 machine

It is a known problem that has been fixed in 5.3.2 view - the global time-out in minutes is converted to a time in milliseconds, which then overflows a 32-bit counter. See Overview of VMware View Release Notes

A desktop session is timeout and be disconnected after about 24 days, 20 hours and 31 minutes, even if the Session time-out setting has been set to a higher value.

Mike

Tags: VMware

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