W9T58EA: incorrect password try again

I know my password but it keep saying wrong passoword. Try again

It's a local POS and I do not have a recovery usb

What should I do?

PS; new labtop

Hi @wallabatty,

I hope you enjoy your visit to the HP's Support Forums. I understand that you have a problem with your password. I'll be happy to help you.

Please follow the steps in How to retrieve your forgotten password (Windows 10).

Please keep me informed of the progress of things.

If you need help, let me know and I will gladly make all that I can to help you.

Please let me know if that solves the problem by marking this post as "accept as a Solution.
To simply say thank you, click the Thumbs up below!

Thank you.

Tags: Notebooks

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