When a good is calculated for an email from MS Outlook?

Several characteristics must be used to evaluate a batch email was sent. But when you evaluate the metric of opening for a group of MS Outlook emails sent rate, it can be important to know when the open metric is assigned by Eloqua. We use E9, assumming the mug images are on, is awarded the open when the email is previewed or only when the email is officially opened. I guess that the test of this is not too difficult, I was wondering if others have experienced the issue?

Opens are based always on the time where the images are downloaded. If the person has automatically downloaded images, then the moment saw no e-mail will be considered open. If the person presents in preview the email without having to download images, email is not opened until the recipient download images.

Hope that helps! Mindy

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