When I clicked on the notice to update Adobe Reader, an icon appears (a person on the phone) as did

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• I signed up for Adobe and he sent me a link to confirm my address, but when I click on the link, nothing happens (its in black not blue).  When I cut and paste it into my browser, it says he's not found

  Also when I click on the phone icon nothing happens

  Hi jacks62643423,

  You can contact our customer service at the help to get this fixed number, please follow this link to Contact Customer Care, sing using your Adobe ID & click on "still need help? Contact us' button.

  Kind regards

  Nicos

• When I click on the gear in modules to select Reset all the Add-ons to update manually, NO checkmark shows and firefox deletes icon Protection of Kaspersky

  I love the old version of Firefox, because I REFUSE to use my computer without Kaspersky. I have it? > Kaspersky is MORE important for me than Firefox (G.Chrome is my backup)

  Now I have KIS 2016 and I love its hexagonal icon, showing attempts it is blocking (it is set to block). Firefox 3 times now DELETED this icon, but shows that the Protection of Kaspersky is always an active add-in. I had to uninstall KIS 2016 3 times to return to this icon. When I click on the gear to select the background choice 'Reset all the Add-ons to update manually', nothing happens. No check mark shows, in Options / Advanced, I chose never "check updates". I'm tired of wasting my time to re - install KIS 2016 to get back on this icon. About: config I have enabled FALSE app.update.auto, app.update.enable and app.update.silent. What can be done in addition to the removal of Firefox? (I'm NOT going to install latest Firefox because it is incompatible with KIS).

  You are using a version of Firefox that is very old, please upgrade to the latest version of Firefox updated to the latest version. Kapersky drops support for older versions of Firefox, so if you do not update you may encounter problems in the strange, not to mention many security bugs in older versions of Firefox.

  Then, make sure that you use the latest version of Kapersky and then use controls, buttons and Toolbars Customize Firefox to add the icon of kapersky on toolbars of Firefox.

• Why Firefox 32.0 keep invites me to put up-to-date, then failing to go beyond the ' connection to update server "when I click on the button 'update now '?

  Sometimes with annoying frequency. The new facility of 32.0 is barely a month, but it happened a few days later. I left the window update run for 20 minutes. Nothing, never. Apparently it will never truly connect you. Nor will it update automatically when I click on the line 'About' on the drop-down list in the Firefox menu bar.

  If he has problems with the update or with the permissions then best is to download the full version and trash the version currently installed to do a fresh install of the new version.

  Download a new copy of the Firefox application and save the file to disk on the desktop image

  • Firefox 32.0.3: https://www.mozilla.org/en-US/firefox/all.html
  • Basket of the current application of Firefox (open the Applications folder in Finder and drag the Firefox application to the trash) to do a cleanup (re) install
  • Install the new version you downloaded
  • https://support.Mozilla.org/KB/installing+Firefox+on+Mac

  Your personal data are stored in the Firefox profile folder, so you will not lose your bookmarks and other data to personal when you uninstall and (re) install Firefox.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox

• After the update to Firefox 17, when you click on the Add-ons menu, nothing happens. I can't access it at all.

  After update today (20/11/2012) to 17.0 Firefox, when I click on the link to modules in the toolbar, nothing happens. I can click on downloads and window open, same for all the rest except the modules. Any ideas on how to get it to work?

  Hello JPV555, another user reported that tab mix plus can cause this problem - you have installed too? If so, please start firefox in safe mode, go to the addons - manager & keep the mixture to label more disabled until there is an update available for the extension.

  Troubleshoot extensions, themes, and issues of hardware acceleration to resolve common problems of Firefox

• I have the version 7.0 of Firefox, and on several occasions when I click on the download of an update, nothing happens.

  Firefox makes me think to update, but when I click on the button to activate the update the progress bar seems like if this does not work on it. However, even after five minutes nothing has changed.

  If he has problems with the update or the permissions then simpler is to download the full version and trash the version currently installed to do a clean install of the new version.

  Download a new copy of the Firefox program and save the file on the desktop disk image (dmg)

  • Firefox 7.0.x: http://www.mozilla.com/en-US/firefox/all.html
  • Trash the present application Firefox to do a clean (re-) install
  • Install the new version you downloaded

  Your profile data is stored in the Firefox profile folder, so you will not lose your bookmarks and other personal data if you uninstall and (re) install Firefox.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox

• When I click on the creative cloud desktop icon I see only a message saying that it is "updated".  It indicates 0%.  Been like this for 3 days.  Never had a problem until now.

  On the desktop, when I click on the creative cloud icon I don't get a message saying "update" with 0%.  I have not had this problem before.  I can't go to my apps.

  Can you please refer to:

  installation stuck at 90%, update stuck at 0%

  Installation of updates: stuck at 0%

  Concerning

  Stéphane

• How is it when I click on the menu of the Applications in the Options screen, Firefox crashes?

  Whenever I open the tab Options in Firefox, I can access all items with the exception of the Applications menu. When I click on the Applications menu, Firefox freezes and the only way to fix is to open the Task Manager window and force a shutdown of Firefox. I use the latest version of Firefox and the updates of Windows 10.

  It is normal to have a slight delay, while Firefox generates the list. If you wait more than 10 seconds, there may be a problem with the settings file that Firefox is reading.

  As it is difficult to change, when there is a problem, we offer usually when you rename the file and allows Firefox to rebuild the Windows registry. Here's how:

  Open the settings folder (AKA Firefox profile) current Firefox help

  • button "3-bar" menu > "?" button > troubleshooting information
  • (menu bar) Help > troubleshooting information
  • type or paste everything: in the address bar and press Enter

  In the first table of the page, click on the view file"" button. This should launch a new window that lists the various files and folders in Windows Explorer.

  Leave this window open, switch back to Firefox and output, either:

  • "3-bar" menu button > button "power".
  • (menu bar) File > Exit

  Break while Firefox finishing his cleaning, then rename the mimeTypes.rdf to mimeTypes.old (or another name of your choice, in the case where you decide to roll back this experience).

  Launch Firefox back up again and return to the Options page to specify your preference. The list will load?

• Sync to iphoto with Iphone hangs on during synchronization. In addition the google map can be charged when I click on the places of Mediathek. Error message: "this page has not loaded correctly Google Maps. See the JavaScript console for more technical de

  Sync to iphoto with Iphone hangs on during synchronization. In addition the google map can be charged when I click on the places of Mediathek. Error message: "this page has not loaded correctly Google Maps. See the JavaScript console for more technical details. »

  Perhaps the reason for the problem of synchronization is the problem with the loading of google map?

  Error message: "this page has not loaded correctly Google Maps. See the JavaScript console for more technical details. »

  Apple has not renewed the contract with Google to access Google servers.

  If the old version of iPhoto, which are still using Google's servers for the cards and places are either crashing or hanging.  Places are only work in iPhoto 9.5.1 or newer, who use places of Apple servers.

  There is more support for iPhoto from Apple.  You must update iPhoto 9.5.1 with the Mavericks. It would work well, only it is no longer buying this update to Apple.

  Perhaps the reason for the problem of synchronization is the problem with the loading of google map?

  It is very likely.  If iPhoto work very well when you are offline, then your problems will be caused by the connection failed to Googles servers.

  See this: Bug: iPhoto 9.4 crashing when viewing the scene

• When I click on the download link, Firefox pop-up window where I could choose open with or it isn't just to save the file, a pop-up where to save, why?

  Before the update, when I clicked on the link to download pop up window came asking me if I want to open the file with the program or just record, but after update I get not this pop-up window, instead I get the window asking where to save, how do I solve this problem, because I want to be opened with a program as if it were before the update of sertain files? I tried all of the solutions that I found, and nothing helps. I use Firefox on win7 ultimate x64bit 16.0.2

  Hello, Owner, have you tried to change what Firefox does not work when you click on or download a file

  Thank you

• I can't make new tabs. When I click on the sign +, nothing happens.

  I've had this problem for a few weeks now. I was hoping maybe after updating to Windows 7 I find the use of tabs, but it didn't. When I try to open a new tab in Firefox, nothing happens. Even if I right click and click 'New tab', nothing happens. I tried to restart my computer, Windows Update, update Firefox, restart Firefox, re-installing of Firefox and nothing has worked. I have a suspicion that something is simply not compatible with Windows 7. Firefox still works fine on my other computers - a Vista, the other XP.

  Uninstall the Ask Toolbar. It can cause this problem.

  • http://support.Mozilla.com/en-us/KB/uninstalling+Add-ons
  • http://support.Mozilla.com/en-us/KB/cannot%20uninstall%20an%20add-on
  • http://KB.mozillazine.org/Uninstalling_toolbars

  If this does not work

  • See Troubleshooting extensions and themes
  • See-> Troubleshooting plugins
  • See-> basic troubleshooting

  If this answer solved your problem, please click 'Solved It' next to this response when connected to the forum.

  Not related to your question, but...

  You may need to update some plug-ins. Check your plug-ins and update if necessary:

  • Plugin check-> http://www.mozilla.org/en-US/plugincheck/
  • Adobe Shockwave for Director Netscape plug-in: install (or update) the Shockwave with Firefox plugin
  • Adobe PDF plugin for Firefox and Netscape: Installation/update Adobe Reader in Firefox
  • Shockwave Flash (Adobe Flash or Flash): updated Flash in Firefox
  • Next-generation Java plug-in for the Mozilla browser: install or update Java in Firefox

• When I click on the new tab, new tab button does NOT open.

  When I click on the new tab, new tab button does NOT open.

  Please update your browser Firefox 3.6.24 or 8 and check

  • getfirefox.com

• My iphoto does not open. When I click on the circle still turns but nothing happens. I tried to open it with option to order and reconstruction, and nothing happened. I have version 9.2.3. Any advice will be greatly appreciated.

  My iphoto does not open. When I click on the circle still turns but nothing happens. I tried to open it with command + option and reconstruction and nothing happened. I have version 9.2.3. Any advice will be greatly appreciated.

  If you recently updated to El Capitan, your version of iPhoto is not compatible with this OS.

  What version of Mac OS X are you running?

• There is a problem when I click on the tab '+' to 'open a new tab' nothing happens. It allows to open new tabs, and now it does nothing.

  There is a problem when I click on the tab '+' to 'open a new tab' nothing happens. It allows to open new tabs, and now it does nothing. Even when I go to 'File' and 'New tab' it still does nothing. The only time wherever I can get a new tab to open is if I go to 'Help' and click "Firefox Help" then opens a new tab with firefox help.

  Please disable or uninstall the extension "Ask Toolbar". He has a known compatibility issue with the latest update of Firefox.

• Safari closes when you click on the url bar

  Hello

  Here's my problem: when I click on the URL bar (where the url for websites (or name) is written for ex right now: Apple Inc. is written in green.)  Safari closes and gives an error message and asks me if I want to send an error message I did to Apple. I can open Safari again, and if I click on the url bar, it closes, and continues to go. He had yesterday, started having the problem this morning, that I did the last update, so my software are all updated, but the problem persists.

  Thanks for help.

  Here is a part of the error message after it closes to burst:

  Process: Safari [767]

  Path: /Applications/Safari.app/Contents/MacOS/Safari

  Identifier: com.apple.Safari

  Version: 9.0.3 (11601.4.4)

  Generation information: WebBrowser-7601004004000000 ~ 1

  Code type: X 86-64 (Native)

  Parent process:? [1]

  Responsible: Safari [767]

  User ID: 501

  Date/time: 13:43:04.567 2016-01-27 + 0100

  OS version: Mac OS X 10.11.3 (15 d 21)

  Report Version: 11

  Anonymous UUID: 12D94D85-0A92-67B1-181C-13CF6A4A7E6D

  Time since started awake: 900 seconds

  Integrity of system protection: enabled

  Crashed thread: 0 dispatch queue: com.apple.main - wire

  Exception type: EXC_CRASH (SIGABRT)

  Exception codes: 0 x 0000000000000000, 0 x 0000000000000000

  Note the exception: EXC_CORPSE_NOTIFY

  Request for clarification:

  Process model:

  Several Web process

  Reason for termination due to an untrapped exception "NSInvalidArgumentException" app,: ' * + [NSURLComponents initWithURL:resolvingAgainstBaseURL:]: URLString parameter nil '

  Abort() called

  ending with an exception uncaught of print type

  Turn off the Suggestions of Safari in the preferences/Safari/search / uncheck Safari Suggestions.

  Latest issue of the Safari search bar

  http://osxdaily.com/2016/01/05/fix-Safari-freezing-address-bar-use/