When I run dignostic F9 I get a BIOHD-8 failure on the drive hard what and how I fix it.

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  When I start my computer, I get a screen that tells me that the CONTRACT has expired and I need to call the company, that the computer can be rented to renew, however is not a rental? I have no idea what this same refers to, however, it gives me a password to enter, tells me that I have to wait 10 minutes, then it resets a chipset and allows the computer to, and then starts. I can't even take a screenshot of this message, because what it comes to control over the computer. I've scabbed virus and comes back clean. All this shows is a name of agent: HLZR4G1, then the Version 5.6.5 (Build-a-1028). The password was Wanker that seemed fishy, now the password is numbers and letters. Can someone explain this to me?

  Hello

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/MBAM.php

  You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  make it work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
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• When I try to open a file from a hotmail I message opon it and a box comes to save. When I click on save, I get a message "converter cannot save the file. What should I do?

  I tried to search for the file, but no luck.

  Hi jhonnyBgood,

  Are you on an e-mail as Microsoft Office Outlook with your hotmail email account or by using Internet Explorer client?
  What kind of file is and what is the size of this file?
  This error is specific to this file?
   
  Try changing the location of the destination file and check. The other possibility may be that the antivirus on your computer trying to analyze this file and casuing the conflict.
   
  How to ask a question on Microsoft Answers Website.
  http://support.Microsoft.com/kb/555375
   
  If you use Microsoft Office Outlook, I recommend you post this question on the following Web site:
  http://social.answers.Microsoft.com/forums/en-us/Group/Office
   
  We hope to hear from you soon.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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  Hello

  (1) don't you make changes to the computer until the problem occurred?

  I suggest you to follow the steps below and check if it helps:

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  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  Method 2: If the question does not exist in Mode safe mode then try to put your computer in a clean boot state.

  By setting your boot system minimum state helps determine if third-party applications or startup items are causing the problem.

   

  How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
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  Follow these steps to reset the computer to start as usual:

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  (b) under the general tab, click the Normal startup option, and then click OK.

  (c) when you are prompted to restart the computer, click restart.

  Method 3: Of connection problems in Windows wireless and wired network:

  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  Check this link for more information:

  Why can't I connect to the Internet?
  http://Windows.Microsoft.com/en-us/Windows7/why-can-t-I-connect-to-the-Internet

  Hope this information is useful.

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  Since the Microsoft Answers forum does not have any kind of information system request when a new question is asked, we know absolutely nothing about your system.  Not knowing the basic information a problem prolongs the frustration and the agony of these issues.

  Thank you MS Answers, allowing the resolution of simple problems as frustrating and a lot of time as possible.

  Provide information on your system, the better you can:

  What is your system brand and model?

  What is your Version of XP and the Service Pack?

  Your system have IDE or SATA disks?

  Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

  The question was preceded by a loss of power, aborted reboot or abnormal termination?  (this includes the plug pulling, buttons power, remove the battery, etc.)

  The afflicted system has a working CD/DVD (internal or external) drive?

  You have a real installation CD bootable XP which is the same Service Pack as your installed Service Pack? (this is not the same as any recovery CD provided with your system)?

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  Hello

  Looks like a loose connector or a short circuit in the video cable. Check with a real
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  Not a maintainable question by the user.

  ASUStek support
  http://support.ASUS.com/

  ASUStek Forums
  http://VIP.ASUS.com/forum/default.aspx?SLanguage=en-us

  ASUStek drivers
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