When I try to run the installer, I get the message "Setup cannot initialize. Please download Adobe Support Advisor to detect the problem.
I have a new rMBP, CPU 15 "2.6. 16 MB of Ram.
I had a bad internet connection. Today I d/l had the dmg and get the same Setup program was unable to initialize.
Help, please!
Steve, I enjoyed your stay with me!
Adobe has no
I have been with Adobe Illustrator 1.0. Not Illustrator 88, but Illustrator 1.0.
I am ashamed to say that Adobe of 1986 is NOT the Adobe of today by a long shot!
I downloaded a new Assistant Application. Do you have a complete uninstall and successfully (I have my fingers crossed on this one here) installed ID, HE and Psalm what are my daily bread and such that it is now, my last purchase of Adobe software.
It's pretty frustrating to face anything else than to impasses with support. Wow, how I envy the days of yore and the ease of the customer support with someone in Seattle or anywhere along the coast.
In any case thank you for your participation and your help!
Tags: Creative Suites
Similar Questions
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HELP, trying to install Illustrator but get this message that I need to download "Adobe Support Advisor" when I go on the site, I see that it has been abandoned, what should I do now? got trapped in the labyrinth HELP HELP!
Hi Joseeyk67276640,
'Download Support Advisor' is a generic error, and we need to understand what is causing the problem. Most of the time, its a problem with the download was not successful or downloaded correctly. So, in this case, re-download the software and do not forget to compare the file size of the file downloaded with the file on the server. From the following link, please download the version of Illustrator, you need: other downloads
Allows you to check in this case as well and make sure that the download is complete, if the size of the file is correct, to the install.log file.
Navigate in the log files in one of the following folder:
Mac OS: / Library/Logs/Adobe/Installers /.
C:\Program Files (x 86) \Common Files\Adobe\Installers\
The name of the log file includes the name of the product and installation date, followed of ".". log.gz."the .gz extension indicates a compressed format.
You can use a utility to extract the 7z or gz to unzip.
Once unzipped, the log file is a text file, open the .log using TextEdit (Mac OS) and notebook (OS Win)
Scroll to the bottom of the log. Look in the section - summary - for lines that begin with ERROR or FATAL and signals a failure during the installation process.
Copy and paste this section SUMMARIZED here so that we can check for errors. Alternatively, you can analyze the logs yourself. http://helpx.Adobe.com/Creative-Suite/KB/troubleshoot-install-logs-CS5-CS5.html
Let us know if that helps.
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I bought lightroom 6 at amazon, but it will not be installed. All I said "Installer failed to initialize, please download Adobe install advisor to detect the problem", but it does not exist. It gives me no more information than that. I already had a free annual subscription to cc through my new canon camera, but I installed for my mac already. No phone number to call, adobe contact to say amazon, what do I do?
start at the top and work your way down to apply applicable patches until your problem is solved.
If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
If your error is:
"Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.
first of all, rename folder OOBE OOBE.old.
to find the OOBE:
Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE
Win 32 bit OS: Program Files \Common Files\Adobe\OOBE
Mac os: HD > library > application support of > adobe > caps
Mac os: USER > library > application support of > adobe > OOB
If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
If you use an installation dvd:
Copy the contents of the drive in a desktop folder and install from this directory.
If you are using a mac:
1. try to create a new user account in Mac with administrator privileges.
2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the
3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.
4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.
5 restart the installation.
If everything is applicable above fails, check your Setup logs:
http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html
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Try installing Adobe Indesign CS5.5 on a new computer and get the error message "setup initialization failed. Please download Adobe Support Advisor to detect the problem. Adobe support advisor is is no longer available. What should I do now?
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I can't install my downoad because of this mistake install of adobe met, setup initialization failed, it be due t a fle missing. Please download adobe support Advisor to detect the problem. This program is no longer available.
Hello
Please remove Creative Cloud app and Adobe Application manager using the-
Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
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Error "Setup could not initialize". Install desktop application | Windows
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When we install, we get massage: "we met the following problems. Setup could not initialize. This could be due to a missing file. Please download Adobe Support Advisor detect the problem. "However, when we click on"Get Adobe Support Advisor. It is not to us to show how to solve the problem.
Hello
Please see failed to initialize the installation program
"Installer initialization failed." I have tried everything what it but no dice.
I hope this helps!
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but the
Adobe Support Advisor
is no longer supported
Hello
Please see Installation and launch of the errors in the log. CS5, CS5.5, CS6
Could also contribute to this link: cannot install Adobe CS6: restart of the machine may be waiting
Kind regards
Sheena
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When I first tried to install CS5.5, it was fine until the complete step. It would not be complete unless I closed Safari and SafariHistory (whatever that is), but to my knowledge, the Safari is not running. He wouldn't let me move forward without leaving the program, so I finally decided to cancel the completion/installation and started during the installation. But the next time I tried to install it, he gave me the message that it could not initialize. I uninstalled CS5.5, but it's always me that is not the message. I don't have another version of the Creative Suite in my computer. What can I do? Help, please.
Sorry to hear that
You can try to install the SafeBoot mode or via another user once account applications:
https://helpx.Adobe.com/x-productkb/global/start-safe-boot-mode-Mac.html
Or try again with the root account: connect to your Mac as a root user and try to install.
Activation and use of the user 'root' on OS X - Apple support
or if you still get the same error, I suggest that it is better to perform the manual complete removal of files Adobe and start over with the resettlement process.
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Hi all
I recently bought Adobe first 13 items and have tried to install the same. Initially I faced questions by downloading the software. When I was able to download successfully, it displays the error message. I have no idea of what I need to do now.
The software download link available to:
Download Premiere Elements products | 10, 11, 12, 13
Download ranging from 32-bit even when you click on the 64-bit version.
1 application to update the link with the right variant
2 solve my problem with installer
Kind regards
Prashanth Dino
Hello
Please see the thread below where this issue was discussed:
First Elements 13 - Installer fail to initialize
Kind regards
Sheena
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I am trying to download the creative cloud on my laptop [Windows 8] a TI appears with the message; Setup could not initialize please download adobe support advisor to detect the error.
I can only see in the download area of my files and does not openPlease check the help below document:
Error: "cannot install initialize | Windows
You can also see the thread below:
The Adobe CC Installer failed to initialize [windows OS]
moved from Adobe Creative cloud cloud download creative & install
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Try to install 9 Captivate. Mac has been extremely slow, so I had to stop and restart early in the installation process. When I try to open the installation program again, it reads "Setup Failed To Initialize. Please download Adobe Support Advisor to detect the problem. "But there is no longer the support Counsellor. How to solve this?
Go to Adobe Captivate
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I have a new Windows Vista Ultimate. When I try to activate Windows Defender, I get a message «failed to initialize 0x800106ba»
Hello
read this information on the Defender:
· If you use microsoft security essentials avg avira mcafee norton etc they disable the vista version of windows defender by default
the basics of Microsoft security has its own version of windows defender
and other anti-virus programs use their own particular type of application to scan for spyware and malware
It of nothing to worry and is the default action, which is designed for them to do
________________________________________________________________
If the above does not apply to your machine to read the information on the below link on how to disable the windows defender service in vista or make an autostart to enable
and here is the method to remove it from startup in vista
http://www.groovypost.com/HOWTO/Microsoft/Vista/remove-Windows-Defender-from-Vista-system-startup/
and this is how you would normally activate or disable windows defender in vista from within defenders of own and options tools
http://www.groovypost.com/HOWTO/Microsoft/Vista/disable-Windows-Defender-for-Microsoft-Vista/
and read this information to microsoft:
Error message when you run Windows Defender: «Error 0x800106ba»
http://support.Microsoft.com/kb/931849
and if you need to change startup programs read this information on the other methods of doing it without using defender
using msconfig read this tutorial:
How to use MSCONFIG in Windows Vista
Here's how to use MSCONFIG in Windows Vista to disable some unnecessary programs that load automatically at startup
http://netsquirrel.com/Msconfig/msconfig_vista.html
and also try this FREE program Autoruns:
This utility, which has a knowledge of auto-starting locations of any startup monitor, shows you what programs configured to run at system startup or login and that the entries in the order of processing windows. These programs include those in your startup folder, Run, RunOnce, and other registry keys. You can configure Autoruns to show other locations, including Explorer shell, toolbar extensions, helper objects to the browser, Winlogon notifications, auto and many start-up services more
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Setup failed to initialize. Download Adobe Support Advisor to identify the problem!
Good evening
I just redownload LR 6 LS11. But the initialization block with the message: "Setup could not initialize. Download Adobe Support Advisor to identify the problem. But this program is more supportati. How to unlock the boot?
Thanks in advance!
Please see the links below.
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- The Adobe CC Installer failed to initialize [windows OS]
- I'm having trouble trying to install the trial cc version. The installation program is unable to initialize. Please help me
- Creative cloud Installer fails to boot into OSX Mavericks
Hope this will help you.
Kind regards
Hervé Khare
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Setup could not initialize... help me please download the creative cloud. I get this error message.
Try to perform the steps mentioned on
https://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html
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