When someone calls me via Facebook chat, I can hear and see them, they can see me, but NOT to hear me. How can I fix it

My brother and I are both on Facebook.  Last night, he used the video chat call.  I could see and hear. He could see me. but NOT to hear me.  How can I solve this problem.  My speakers were at the time.  Is there something else I have to do so that he can hear me?

Hi Camgran,

Thanks for posting in the Forum the Microsoft community.

From the description, it seems that you have a problem with the appeal hearing problem video chat via Facebook.

To better understand the question, please answer the following questions:

1. is the Facebook-specific question?

2. what browser do you use?

3. What is the brand and model of the computer?

4. have you made changes on the computer before this problem?

5. are you able to hear the sound from the speakers?

6. using a stand-alone microphone? Or a headset with external speakers?

Check if the microphone is set as the default value under Speaker settings:

http://support.Microsoft.com/kb/935309?WA=wsignin1.0

Reference: How is the volume of the Microphone.

Come back with more information to help you better.

Tags: Windows

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