When the video parameters SX, MX and CSeries will be a keyboard of DTMF tones on call control page?

Currently, the page of call control on the web interface of the Cisco video endpoints doesn't have a way to enter DTMF tones remotely.   It doesn't seem to be a keyboard of DTMF tones available to enter these tones remotely.   Does anyone know if Cisco will be adding this soon?

You can enter DTMF tones using the web interface under Setup > API.

xCommand DTMFSend CallId: DTMFString:

  • CallId: The CallID returned by operating the xCommand command Dial. During the call, you can run the xStatus calling command to see the CallId.
  • DTMFString: Enter the DTMF string.

Example: xCommand DTMFSend CallId:2 DTMFString:1234

Best place to find updates to come or possible would be to contact your Cisco account manager, if nothing is being developed or looked at the current time, they can create a demand for improvement for you.  However, the C series and the earlier boundaries of MX series points are already end of sale, and TC software they are running is in maintenance mode, in order to get the new features added to these devices special is unlikey.  Although there is a chance to get it added to the current range of endpoints SX and MX Series, just need to contact your Cisco AM and see what they can do to make your request.

Tags: Cisco Support

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