When trying to open Photoshop it says it cannot start my subscription, even if it is paid for. How can I make it work again?
I have a PC and I got my subscription from January or February and it was working fine until a few days ago, when randomly, it no longer works and gave me this message when I tried to open it. Later yesterday, he sent an e-mail to confirm my subscription bill Photoshop had been paid, so I know that the subscription is still intact - it's just not let me use Photoshop.
Launch the desktop creative cloud application. If you are asked to log in, it is an indication that your account is not active on this computer.
Tags: Photoshop
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If Yes
Some general information for a subscription of cloud
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Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
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If no
This is an open forum, Adobe support... you need Adobe personnel to help
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