Where are my images and albums!

I clicked on my a/c Revel this morning on my mac, and she advised me that I had to re - connect to my a/c.  As he did occasionally for purposes of securety I didn't no what issue you doing.  When I am logged in, I noticed that he gave me new features for the pachage but now I find that ALL MY IMAGES AND ALBUMS have disappeared and I'm reduced to a NEW free a/c. What is going on?  I am a fully paid up member and really do not appreciate having to go around the houses to use what I paid for.
I even found a link to your forum and posted a question here. In hindsight, I saw that it was a close enough question answered so I went to the NEW tab and put in a question. As you can see, I'll try to get some answers as to what happened to my pictures and albums in the round.  I use an iPad and he went there as well. It seems to connect to my account but for deleted everything! Please be so kind to respond to my request for answers. I liked using Revel since its first incarnation and was looking forward to many years of hassle free use. There is no way to treat a good regular product, sort it please as soon as POSSIBLE.

Cordially, Ornella Walker (I'll post this in so many areas that I find I'm this cross on everything)
Revel assistance: please contact me directly by email if possible

Ornella-

Most of the time in these cases, the user has more than one e-mail and revel so more than one account. When you were connected before, it was with a different email, or google or Facebook? My best guess is that you recently connected with a different electronics.  I'll send you an email if you do not post your email online addresses. The account using the gmail account that you use on this forum was created only 7 hours, is not the same account that you were logged in previously when you added the pictures.

Guinot

Tags: Revel

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