Why Adobe say close Safari when I did open?

I'm updating Adobe Flash Player on my Mac and it has almost finished downloading but it says ""Please close the following programs to continue " and said Safari " under that. I have nothing open (except just now because I have a question) so I don't understand why he is told to shut up.

It is not enough to close the Safari window, you must stop the process of Safari.

Tags: Flash Player

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    ------------------------------------------------------------------------------------

    Process: System preferences [16139]

    Path: / Applications/preferences of the Preferences.app/Contents/MacOS/System System

    ID: com.apple.systempreferences

    Version: 13.0 (13.0)

    Generation information: SystemPrefsApp-259001000000000 ~ 1

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    Anonymous UUID: A4FB1D8D-C463-21EF-7E6B-B33A7CA30204

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    Thread 0: Dispatch queue: com.apple.main - wire

    0 libFontRegistry.dylib 0x00007fff88b06323 utf8Hash (const void *) + 54

    1 com.apple.CoreFoundation 0x00007fff88f6dd6e __CFBasicHashRehash + 2526

    2 com.apple.CoreFoundation 0x00007fff88f73136 __CFBasicHashAddValue + 86

    3 com.apple.CoreFoundation 0x00007fff88f721d9 CFDictionarySetValue + 217

    4 libFontRegistry.dylib 0x00007fff88b0641a TCFStringUniquerImp::GetUniqueString (unsigned char const *, unsigned long) const + 164

    5 libFontRegistry.dylib 0x00007fff88adfd6e TCFResurrectContext::ResurrectCFString() + 254

    6 libFontRegistry.dylib 0x00007fff88adf80a TCFResurrectContext::Resurrect() + 58

    7 libFontRegistry.dylib 0x00007fff88ae0df9 TCFResurrectContext::ResurrectCFArray() + 317

    8 libFontRegistry.dylib 0x00007fff88adf8bc TCFResurrectContext::Resurrect() + 236

    libFontRegistry.dylib 9 0x00007fff88adfb3e TCFResurrectContext::ResurrectCFDictionary() + 526

    10 libFontRegistry.dylib 0x00007fff88adf859 TCFResurrectContext::Resurrect() + 137

    11 libFontRegistry.dylib 0x00007fff88afdb94 TGlobalFontRegistryImp::CopyPropertiesForFont (__CFURL const *, const __CFSet *, TFontQueryOptions const &) const + 420

    12 libFontRegistry.dylib 0x00007fff88ade9e8 XTCopyPropertiesForFont + 151

    13 com.apple.CoreText 0x00007fff8e6051c3 TBaseFont::CopyLanguageProperties() const + 167

    14 com.apple.CoreText 0x00007fff8e604fd9 TBaseFont::CopyCharacterSet() const + 67

    15 com.apple.CoreText 0x00007fff8e602287 TBaseFont::CopyAttribute(unsigned long) const + 599

    16 com.apple.CoreText 0x00007fff8e5f0291 TDescriptor::CopyAttribute (const __CFString *) + 175 const

    17 com.apple.CoreText 0x00007fff8e5f01bf CTFontDescriptorCopyAttribute + 99

    18 com.apple.AppKit 0x00007fff827a0eaa-[__NSFontTypefaceInfo _nominalCharacterCoverage] + 162

    19 com.apple.AppKit 0x00007fff827a0c66-[__NSSharedFontInstanceInfo _characterCoverage] + 335

    20 com.apple.AppKit 0x00007fff827f8fd3-[NSMutableAttributedString (NSMutableAttributedStringKitAdditions) fixFontAttributeInRange:] + 4204

    21 com.apple.AppKit 0x00007fff827f7ced-[NSMutableAttributedString (NSMutableAttributedStringKitAdditions) fixAttributesInRange:] + 60

    22 com.apple.AppKit 0x00007fff827f6f49 __NSCreateRenderingContextForAttributedString + 181

    23 com.apple.AppKit 0x00007fff8279ee74-[NSAttributedString (NSExtendedStringDrawing) boundingRectWithSize:options:context:] + 803

    24 com.apple.AppKit 0x00007fff8279eb26-[NSAttributedString (NSExtendedStringDrawing) boundingRectWithSize:options:] + 32

    25 com.apple.AppKit 0x00007fff827f6a29 rectForString + 662

    26 com.apple.AppKit 0x00007fff827f18e0 _NSGetTextCellBoundingRect + 993

    27 com.apple.AppKit 0x00007fff827f1477-[NSCell cellSizeForBounds:] + 213

    28 com.apple.AppKit 0x00007fff8277e510-[NSCell cellSize] + 68

    29 com.apple.AppKit 0x00007fff828629a4-[NSSegmentItem _recalcRectsForCell:] + 866

    30 com.apple.AppKit 0x00007fff8285d768-[NSSegmentedCell cellSizeForBounds:] + 318

    31 com.apple.AppKit 0x00007fff8277e510-[NSCell cellSize] + 68

    32 com.apple.AppKit 0x00007fff8277e409-[NSControl sizeToFit] + 45

    33 com.apple.systempreferences 0 x 0000000105422286 0x10541e000 + 17030

    34 com.apple.AppKit 0x00007fff8285c15a-[NSToolbar ar _newItemFromDelegateWithItemIdentifier:propertyListRepresentation:willBeInsertedIntoToolb:] + 145

    35 com.apple.AppKit 0x00007fff8285a869-[NSToolbar _newItemFromItemIdentifier:propertyListRepresentation:requireImmediateLoad:willBeInserted IntoToolbar:] + 283

    36 com.apple.AppKit 0x00007fff8285bd29-[NSToolbar _loadAllPlaceholderItems] + 281

    com.apple.AppKit 0x00007fff8285af9d 37-[NSToolbar _windowWillShowToolbar] + 118

    38 com.apple.AppKit 0x00007fff8285ae98-[NSWindow _showToolbar: animate:] + 199

    39 com.apple.AppKit 0x00007fff82859122-[NSWindow setToolbar:] + 788

    40 com.apple.systempreferences 0x0000000105421b29 0x10541e000 + 15145

    41 com.apple.systempreferences 0x0000000105422bae 0x10541e000 + 19374

    42 com.apple.CoreFoundation 0x00007fff89086e0c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12

    43 com.apple.CoreFoundation 0x00007fff88f7a82d _CFXNotificationPost + 2893

    44 com.apple.Foundation 0x00007fff84d03e4a-[NSNotificationCenter postNotificationName:object:userInfo:] + 68

    45 com.apple.AppKit 0x00007fff8275db69-[NSApplication _postDidFinishNotification] + 289

    com.apple.AppKit 0x00007fff8275d89c 46-[NSApplication _sendFinishLaunchingNotification] + 195

    47 com.apple.AppKit 0x00007fff8275a786-[NSApplication (NSAppleEventHandling) _handleAEOpenEvent:] + 570

    48 com.apple.AppKit 0x00007fff8275a1db-[NSApplication (NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 242

    49 com.apple.Foundation 0x00007fff84d2259a-[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 294

    50 com.apple.Foundation 0x00007fff84d2240d _NSAppleEventManagerGenericHandler + 106

    51 com.apple.AE 0x00007fff87b53e1f aeDispatchAppleEvent (AEDesc const *, AEDesc *, unsigned int, unsigned char *) + 381

    52 com.apple.AE 0x00007fff87b53c32 dispatchEventAndSendReply (AEDesc const *, AEDesc *) + 31

    53 com.apple.AE 0x00007fff87b53b36 aeProcessAppleEvent + 315

    54 com.apple.HIToolbox 0x00007fff8508a161 AEProcessAppleEvent + 56

    55 com.apple.AppKit 0x00007fff827560b6 _DPSNextEvent + 1026

    56 com.apple.AppKit 0x00007fff8275589b-[NSApplication nextEventMatchingMask:untilDate:inMode: dequeue:] + 122

    57 com.apple.AppKit 0x00007fff8274999c-[NSApplication run] + 553

    58 com.apple.AppKit 0x00007fff82734783 NSApplicationMain + 940

    59 libdyld.dylib 0x00007fff83ae55fd start + 1

    Thread 1 crashed: A dispatch queue: com.apple.root.default - priority

    DUP libsystem_kernel.dylib 0 0x00007fff8dca513a + 10

    1 com.apple.Foundation 0x00007fff84e9137e-[NSConcreteTask launchWithDictionary:] + 2457

    com.apple.Foundation 2 0x00007fff84e903e8 + [NSTask launchedTaskWithLaunchPath:arguments:] + 200

    3 com.apple.frameworks.preferencepanes 0x00007fff87c2cdf2-[NSPrefPanesCenter _checkHWForPreferences:] + 231

    4 libdispatch.dylib 0x00007fff8b80c1bb _dispatch_call_block_and_release + 12

    5 libdispatch.dylib 0x00007fff8b80928d _dispatch_client_callout + 8

    6 libdispatch.dylib 0x00007fff8b80b082 _dispatch_root_queue_drain + 326

    7 libdispatch.dylib 0x00007fff8b80c177 _dispatch_worker_thread2 + 40

    8 libsystem_pthread.dylib 0x00007fff8c609ef8 _pthread_wqthread + 314

    libsystem_pthread.dylib 9 0x00007fff8c60cfb9 start_wqthread + 13

    Thread 2: Dispatch queue: com.apple.libdispatch - Manager

    0 libsystem_kernel.dylib 0x00007fff8dca5662 kevent64 + 10

    1 libdispatch.dylib 0x00007fff8b80b421 _dispatch_mgr_invoke + 239

    2 libdispatch.dylib 0x00007fff8b80b136 _dispatch_mgr_thread + 52

    3 wire:

    0 libsystem_kernel.dylib 0x00007fff8dca4e6a __workq_kernreturn + 10

    1 libsystem_pthread.dylib 0x00007fff8c609f08 _pthread_wqthread + 330

    2 libsystem_pthread.dylib 0x00007fff8c60cfb9 start_wqthread + 13

    Thread 4:

    0 libsystem_kernel.dylib 0x00007fff8dca4e6a __workq_kernreturn + 10

    1 libsystem_pthread.dylib 0x00007fff8c609f08 _pthread_wqthread + 330

    2 libsystem_pthread.dylib 0x00007fff8c60cfb9 start_wqthread + 13

    Wire 5:

    0 libsystem_kernel.dylib 0x00007fff8dca4e6a __workq_kernreturn + 10

    1 libsystem_pthread.dylib 0x00007fff8c609f08 _pthread_wqthread + 330

    2 libsystem_pthread.dylib 0x00007fff8c60cfb9 start_wqthread + 13

    Thread 1 crashed with X 86 State of Thread (64-bit):

    Rax: 0 x 0000000000000001 rbx: 0x0000000105548cb8 rcx: 0x0000000105548ac8 rdx: 0x00000000a128b800

    RDI: 0 x 0000000000000000 rsi: 0 x 0000000000000002 PBR: RER 0x0000000105548df0: 0x0000000105548ac8

    R8: r9 0 x 0000000000000002: 0 x 0000000000000000 r10: 0 x 0000000000000000 r11: 0 x 0000000000000246

    R12: 0x0000618000281bd0 r13: 0 x 0000000000000000 r14: 0x00007fff72dce498 r15: 0 x 0000000000000000

    RIP: 0x00007fff8dca513a rfl: 0 x 0000000000000247 cr2: 0x00006180000ce000

    Logical CPU: 0

    Error code: 0 x 02000029

    Trap number: 133

    Binary images:

    0x10541e000 - 0x10543fff7 com.apple.systempreferences (13, 0 - 13.0) < 57B93F86-66C8-39C3-A283-EBD0B667E726 > Applications/preferences Preferences.app/Contents/MacOS/System

    0x7fff67bd8000 - 0x7fff67c0b817 dyld (239.4) < 7AD43B9B-5CEA-3C7E-9836-A06909F9CA56 >/usr/lib/dyld

    0x7fff825c1000 - 0x7fff82620fff com.apple.framework.CoreWLAN (4.3.3 - 433.48) /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN < 1F17FA12-6E84-309D-9808-C536D445FA6E >

    0x7fff8262c000 - 0x7fff82664ff7 com.apple.RemoteViewServices (2.0 - 94) < 3F34D630-3DDB-3411-BC28-A56A9B55EBDA > /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi CES

    0x7fff826e4000 - 0x7fff82731ff2 com.apple.print.framework.PrintCore /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore < 8D8253E3-302F-3DB2-9C5C-572CB974E8B3 > (9.0 - 428). framework/Versions/A/PrintCore

    0x7fff82732000 - 0x7fff832a8ff7 com.apple.AppKit /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit < 9DC13B27-841D-3839-93B2-3EDE66157BDE > (6, 9 - 1265.21)

    0x7fff8336b000 - 0x7fff833a9ff7 libGLImage.dylib (9.6.1) < 5E02B38C-9F36-39BE-8746-724F0D8BBFC0 > /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib

    0x7fff833aa000 - 0x7fff833aaffd libOpenScriptingUtil.dylib (157) < 19F0E769-0989-3062-9AFB-8976E90E9759 > /usr/lib/libOpenScriptingUtil.dylib

    0x7fff833ab000 - 0x7fff8343bff7 com.apple.Metadata (10.7.0 - 800.28) < CB43AF4C-F5DE-3161-B7D7-540DF9718EAD > /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/metadata

    0x7fff8343c000 - 0x7fff8355efff com.apple.avfoundation (2.0 - 651.12.1) /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation < F82271D8-7859-322C-8BDD-4818825525AE >

    0x7fff8355f000 - 0x7fff83849fff com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) < 3A2E92FD-DEE2-3D45-9619-11500801A61C > /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore

    0x7fff8384a000 - 0x7fff83a92ff7 com.apple.CoreData (107 - 481.3) < E78734AA-E3D0-33CB-A014-620BBCAB2E96 > /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

    0x7fff83a93000 - 0x7fff83ae1ff7 com.apple.opencl (2.3.59 - 2.3.59) /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL < 9F43F471-C3C3-352D-889D-EC418DC1F5B2 >

    0x7fff83ae2000 - 0x7fff83ae5ff7 libdyld.dylib (239.4) < A1273A02-4928-3BAC-A846-6C069DC1A0A6 > /usr/lib/system/libdyld.dylib

    0x7fff83ae6000 - 0x7fff83ae8fff libCVMSPluginSupport.dylib (9.6.1) < FB37F4C4-1E84-3349-BB03-92CA0A5F6837 > /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dyl ib

    0x7fff83cdb000 - 0x7fff83cdcff7 libDiagnosticMessagesClient.dylib (100) < 4CDB0F7B-C0AF-3424-BC39-495696F0DB1E > /usr/lib/libDiagnosticMessagesClient.dylib

    0x7fff83cdd000 - 0x7fff83cddfff com.apple.Accelerate.vecLib (vecLib - 3.9 3.9) < F8D0CC77-98AC-3B58-9FE6-0C25421827B6 > /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib

    0x7fff83cde000 - 0x7fff83ce6fff (522.92.1) libsystem_dnssd.dylib < 17B03FFD-92C5-3282-9981-EBB28B456207 > /usr/lib/system/libsystem_dnssd.dylib

    0x7fff83f2a000 - 0x7fff83fb3ff7 (997.90.3) libsystem_c.dylib < 6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA > /usr/lib/system/libsystem_c.dylib

    0x7fff83fb4000 - 0x7fff83fb6ff7 com.apple.securityhi (9.0 - 55005) < 446BE1A5-F65F-3ACB-8F33-A8EBFE0D0BD4 > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI

    0x7fff8419d000 - 0x7fff841c7ff7 (278.11.1) libsandbox.1.dylib < D98EE9E5-BEB9-3396-924B-9CD100E81C41 > /usr/lib/libsandbox.1.dylib

    0x7fff841c8000 - 0x7fff841c8fff com.apple.Carbon /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon < EFC1A1C0-CB07-395A-B038-CFA2E71D3E69 > (154 to 157)

    0x7fff841d0000 - 0x7fff84259fff com.apple.ColorSync (4.9.0 - 4.9.0) < B756B908-9AD1-3F5D-83F9-7A0B068387D2 > System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync

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    0x7fff84b0f000 - 0x7fff84b61fff libc ++.1.dylib (120) < 4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE > /usr/lib/libc++.1.dylib

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    0x7fff8547b000 - 0x7fff8548dff7 com.apple.MultitouchSupport.framework (245.13.1 - 245.13.1) t /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor < 38262B92-C63F-35A0-997D-AD2EBF2F8338 >

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    0x7fff88a18000 - 0x7fff88a22fff libcommonCrypto.dylib (60049) < 8C4F0CA0-389C-3EDC-B155-E62DD2187E1D > /usr/lib/system/libcommonCrypto.dylib

    0x7fff88add000 - 0x7fff88b24fff libFontRegistry.dylib (127) < A77A0480-AA5D-3CC8-8B68-69985CD546DC > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib

    0x7fff88dd2000 - 0x7fff88dd9ff8 (842.92.1) liblaunch.dylib < A40A0C7B-3216-39B4-8AE0-B5D3BAF1DA8A > /usr/lib/system/liblaunch.dylib

    0x7fff88e98000 - 0x7fff88ea4ff7 com.apple.OpenDirectory (10.9 - 173.90.1) /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory < F08601E8-F7E8-3222-AD05-6A26003779CF >

    0x7fff88ea5000 - 0x7fff88f69ff7 com.apple.backup.framework (1.5.4 - 1.5.4) < 195DA868-47A5-37E6-8CF0-9BCF11846899 > /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup

    0x7fff88f6a000 - 0x7fff8914ffff com.apple.CoreFoundation /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation < 729BD6DA-1F63-3E72-A148-26F21EBF52BB > (6: 9 - 855.17)

    0x7fff89150000 - 0x7fff89151fff liblangid.dylib (117) < 9546E641-F730-3AB0-B3CD-E0E2FDD173D9 > /usr/lib/liblangid.dylib

    0x7fff891a4000 - 0x7fff89211fff com.apple.SearchKit (1.4.0 - 1.4.0) < B9B8D510-A27E-36B0-93E9-17146D9E9045 > /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit

    0x7fff89212000 - 0x7fff892dcff7 com.apple.LaunchServices (572.28 - 572.28) < FC72C089-A069-3374-B80A-E041AF149F24 > /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices

    0x7fff892dd000 - 0x7fff892eeff7 (217.1.4) libsystem_asl.dylib < 655FB343-52CF-3E2F-B14D-BEBF5AAEF94D > /usr/lib/system/libsystem_asl.dylib

    0x7fff892ef000 - 0x7fff89334ff6 com.apple.HIServices (1.23 - 468) < E06287C4-1534-3D46-B099-3DF8B8EE4EB5 > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices

    0x7fff89376000 - 0x7fff89378fff libRadiance.dylib (1044) < 461482C9-CADB-3B36-B023-597C64AD4B00 > /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib

    0x7fff89762000 - 0x7fff89787ff7 com.apple.CoreVideo (1, 8 - 117.2) < 4674339E-26D0-35FA-9958-422832B39B12 > /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo

    0x7fff897ed000 - 0x7fff89854ff7 com.apple.CoreUtils (2.0 - 200.34.4) /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils < E53B97FE-E067-33F6-A9C1-D4EC2A20FB9F >

    0x7fff89a04000 - 0x7fff89c68ffd com.apple.security (7.0 - 55471.14.21) /System/Library/Frameworks/Security.framework/Versions/A/Security < B3C61C91-E9D6-3A3C-99CF-665D54D13C34 >

    0x7fff89c69000 - 0x7fff89c84ff7 libsystem_malloc.dylib (23.10.1) < A695B4E4-38E9-332E-A772-29D31E3F1385 > /usr/lib/system/libsystem_malloc.dylib

    0x7fff89d94000 - 0x7fff89da1ff7 libxar.1.dylib (202) < 5572AA71-E98D-3FE1-9402-BB4A84E0E71E > /usr/lib/libxar.1.dylib

    0x7fff89da2000 - 0x7fff89db3ff7 libz.1.dylib (53) < 42E0C8C6-CA38-3CA4-8619-D24ED5DD492E > /usr/lib/libz.1.dylib

    0x7fff89db4000 - 0x7fff89db5fff (278.11.1) libsystem_sandbox.dylib < 0D0B13EA-6B7A-3AC8-BE60-B548543BEB77 > /usr/lib/system/libsystem_sandbox.dylib

    0x7fff89e0f000 - 0x7fff8a0e3fc7 com.apple.vImage (7.0 to 7.0) < D241DBFA-AC49-31E2-893D-EAAC31890C90 > /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage

    0x7fff8a0e4000 - 0x7fff8a280ff3 com.apple.QuartzCore /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore < D6285800-F386-3E6B-84F2-A62F9029D95F > (1: 8 - 332.3)

    0x7fff8a281000 - 0x7fff8a2d8fff com.apple.ViewBridge (1.0 - 46, 2) < 4AF3CB98-7691-39A2-8DC3-ABE5CC55CE7F > /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge

    0x7fff8a2d9000 - 0x7fff8a2defff com.apple.DiskArbitration /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration < A4165553-770E-3D27-B217-01FC1F852B87 > (2, 6 - 2.6)

    0x7fff8a3dc000 - 0x7fff8a3dcfff com.apple.ApplicationServices /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices < 3E3F01A8-314D-378F-835E-9CC4F8820031 > (48-48)

    0x7fff8a3dd000 - 0x7fff8a42eff7 com.apple.audio.CoreAudio (4.2.1 - 4.2.1) < BE13E840-FB45-3BC2-BCF5-031629754FD5 > /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

    0x7fff8a596000 - 0x7fff8a661fff libvDSP.dylib (423.32) < 3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7 > /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib

    0x7fff8a662000 - 0x7fff8a6a1fff libGLU.dylib (9.6.1) < AE032555-3E2F-3DBF-A26D-EA4576061605 > /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib

    0x7fff8a6a2000 - 0x7fff8aad5ffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) < F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5 > /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore

    0x7fff8aad6000 - 0x7fff8aadafff com.apple.CommonPanels (1.2.6 - 96) < 6B434AFD-50F8-37C7-9A56-162C17E375B3 > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels

    0x7fff8ab30000 - 0x7fff8ab32ff3 libsystem_configuration.dylib (596.15) < 4998CB6A-9D54-390A-9F57-5D1AC53C135C > /usr/lib/system/libsystem_configuration.dylib

    0x7fff8abbc000 - 0x7fff8abc5ffd com.apple.CommonAuth /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth < 32BA436F-6319-3A0B-B5D2-2EB75FF36B5B > (4.0 - 2.0)

    0x7fff8abc6000 - 0x7fff8acccff7 com.apple.ImageIO.framework (3.3.0 - 1044) < 3BCCF2AE-CF1F-3324-A371-DF0A42C841A2 > /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO

    0x7fff8b22d000 - 0x7fff8b35dff7 com.apple.desktopservices (1.8.3 - 1.8.3) < 225BEC20-F8E0-3F22-9560-890A1A5B9050 > /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv

    0x7fff8b384000 - 0x7fff8b3acffb libRIP.A.dylib (599.35.4) < F3C60582-1F27-335D-9C97-8CF307670F7B > /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib

    0x7fff8b3ad000 - 0x7fff8b55af27 libobjc. A.dylib (551.1) < AD7FD984-271E-30F4-A361-6B20319EC73B >/usr/lib/libobjc. A.dylib

    0x7fff8b55b000 - 0x7fff8b5aefff com.apple.ScalableUserInterface (1.0-1) < CF745298-7373-38D2-B3B1-727D5A569E48 > /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface

    0x7fff8b808000 - 0x7fff8b822fff (339.92.1) libdispatch.dylib < C4E4A18D-3C3B-3C9C-8709-A4270D998DE7 > /usr/lib/system/libdispatch.dylib

    0x7fff8b823000 - 0x7fff8b82bff7 com.apple.AppleSRP (< ABC7F088-1FD5-3768-B9F3-847F355E90B3 > /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP 5.0 - 1).

    0x7fff8b82c000 - 0x7fff8b913ff7 libxml2.2.dylib (26) < A1DADD11-89E5-3DE4-8802-07186225967F > /usr/lib/libxml2.2.dylib

    0x7fff8b940000 - 0x7fff8b940ffd com.apple.audio.units.AudioUnit /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit < 68B21135-55A6-3563-A3D6-3E692A7DEB7F > (1.10 - 1.10)

    0x7fff8b941000 - 0x7fff8b970fff com.apple.DebugSymbols /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols < E1BDED08-523A-36F4-B2DA-9D5C712F0AC7 > (106-106)

    0x7fff8b971000 - 0x7fff8b975fff libpam.2.dylib (20) < B93CE8F5-DAA8-30A1-B1F6-F890509513CB > /usr/lib/libpam.2.dylib

    0x7fff8b976000 - 0x7fff8b981fff (2422.115.4) libkxld.dylib < 3C678B75-F7C5-3DBB-8DBD-48483AD54D5C > /usr/lib/system/libkxld.dylib

    0x7fff8b997000 - 0x7fff8b997fff com.apple.Accelerate (1.9-1.9 accelerate) < 509BB27A-AE62-366D-86D8-0B06D217CF56 > /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

    0x7fff8b99f000 - 0x7fff8b9e1ff7 libauto.dylib (185,5) < F45C36E8-B606-3886-B5B1-B6745E757CA8 > /usr/lib/libauto.dylib

    0x7fff8c607000 - 0x7fff8c60eff7 libsystem_pthread.dylib (53.1.4) < AB498556-B555-310E-9041-F67EC9E00E2C > /usr/lib/system/libsystem_pthread.dylib

    0x7fff8c8b1000 - 0x7fff8c8d8ff7 libsystem_network.dylib (241,3) < 8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364 > /usr/lib/system/libsystem_network.dylib

    0x7fff8c8d9000 - 0x7fff8c8f2ff7 com.apple.Kerberos (< F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92 > /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos 3.0 - 1).

    0x7fff8c8f3000 - 0x7fff8c8fdff7 com.apple.CrashReporterSupport (10: 9-539) < B25A09EC-A021-32EC-86F8-05B4837E0EDE > /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporter Support

    0x7fff8c932000 - 0x7fff8c96bff7 (3, 50-298) com.apple.QD < C1F20764-DEF0-34CF-B3AB-AB5480D64E66 > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD

    0x7fff8d13d000 - 0x7fff8d142fff libmacho.dylib (845) < 1D2910DF-C036-3A82-A3FD-44FF73B5FF9B > /usr/lib/system/libmacho.dylib

    0x7fff8d143000 - 0x7fff8d144ff7 com.apple.print.framework.Print (9.0 - 260) < EE00FAE1-DA03-3EC2-8571-562518C46994 > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print

    0x7fff8d203000 - 0x7fff8d5dafef com.apple.CoreAUC (6.25.00 - 6.25.00) /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC < 2D7DC96C-BA83-3220-A03F-C790D50A23D8 >

    0x7fff8d685000 - 0x7fff8d68cffb (103.92.1) libcopyfile.dylib < CF29DFF6-0589-3590-834C-82E2316612E8 > /usr/lib/system/libcopyfile.dylib

    0x7fff8d68d000 - 0x7fff8d777fff libsqlite3.dylib (158) < 00269BF9-43BE-39E0-9C85-24585B9923C8 > /usr/lib/libsqlite3.dylib

    0x7fff8db42000 - 0x7fff8db45ffc com.apple.IOSurface (91.1 - 91.1) < D00EEB0C-8AA8-3986-90C1-C97B2486E8FA > /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface

    0x7fff8db46000 - 0x7fff8db50ff7 com.apple.bsd.ServiceManagement /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement < 2D27B498-BB9C-3D88-B05A-76908A8A26F3 > (2.0 - 2.0)

    0x7fff8db62000 - 0x7fff8db6effb com.apple.AppleFSCompression (56.92.1 - 1.0) < 066255FD-DBD1-3041-8DDA-7AFC41C9096D > /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompress ion

    0x7fff8db6f000 - 0x7fff8db78ffb (121.20.1) libsystem_notify.dylib < 9B34B4FE-F5AD-3F09-A5F0-46AFF3571323 > /usr/lib/system/libsystem_notify.dylib

    0x7fff8dc4b000 - 0x7fff8dc6ffff (300.90.2) libxpc.dylib < AB40CD57-F454-3FD4-B415-63B3C0D5C624 > /usr/lib/system/libxpc.dylib

    0x7fff8dc70000 - 0x7fff8dc80fff libbsm.0.dylib (33) < 2CAC00A2-1352-302A-88FA-C567D4D69179 > /usr/lib/libbsm.0.dylib

    0x7fff8dc81000 - 0x7fff8dc8eff4 com.apple.Librarian (< F1A2744D-8536-32C7-8218-9972C6300DAE > /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian 1.2 - 1).

    0x7fff8dc8f000 - 0x7fff8dcabff7 (2422.115.4) libsystem_kernel.dylib < 9EDE872E-2A9E-3A78-8E1D-AB790794A098 > /usr/lib/system/libsystem_kernel.dylib

    0x7fff8def6000 - 0x7fff8def8ff7 libquarantine.dylib (71) < 7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38 > /usr/lib/system/libquarantine.dylib

    0x7fff8dfaf000 - 0x7fff8dfc7ff7 com.apple.GenerationalStorage (2.0 - 160, 3) < 64749B08-0212-3AC8-9B49-73D662B09304 > /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt storm

    0x7fff8dfc8000 - 0x7fff8e0b6fff libJP2.dylib (1044) < BE5FF765-5ECE-38B5-BF5D-BE806F5CAD18 > /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib

    0x7fff8e103000 - 0x7fff8e128ff7 com.apple.ChunkingLibrary (2.0 - 155.1) < B845DC7A-D1EA-31E2-967C-D1FE0C628036 > /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary

    0x7fff8e129000 - 0x7fff8e131ff3 (599.35.4) libCGCMS.A.dylib < 67AD122A-B8DA-3C05-8B8C-1939F5064FAE > /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS.A.dylib

    0x7fff8e4ab000 - 0x7fff8e59cff9 libiconv.2.dylib (41) < BB44B115-AC32-3877-A0ED-AEC6232A4563 > /usr/lib/libiconv.2.dylib

    0x7fff8e59d000 - 0x7fff8e5eafff com.apple.AppleVAFramework (5.0.27 - 5.0.27) < 608D91BD-9D88-3FAB-9A06-24C1DAEA092D > /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA

    0x7fff8e5eb000 - 0x7fff8e6adff5 (367, 20-367, 20) com.apple.CoreText < B80D086D-93A9-3C35-860E-9C3FDD027F3B > /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText

    0x7fff8fa67000 - 0x7fff8feb5fef com.apple.VideoToolbox /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox < 4699BB55-7387-3981-9217-869215F00CA9 > (1.0 - 1273.54)

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    Summary of the external change:

    Calls made by other processes for this process:

    task_for_pid: 1

    thread_create: 0

    thread_set_state: 0

    Calls made by this process:

    task_for_pid: 0

    thread_create: 0

    thread_set_state: 0

    Calls made by all processes on this machine:

    task_for_pid: 186140

    thread_create: 1

    thread_set_state: 0

    Summary region VM:

    ReadOnly part of libraries: Total = 175.8 M resident=73.1M(42%) swapped_out_or_unallocated=102.7M(58%)

    Regions in writing: Total = 122.7 M written = 2720 K (2%) resident=12.5M(10%) swapped_out = 12 K (0%) unallocated=110.3M(90%)

    VIRTUAL FIELD TYPE

    ===========                      =======

    CG backup stores 7932K

    Image CG 8K

    CG 112 K raster data

    CG shared images 180K

    CoreServices 48K

    Once the kernel 8K Alloc

    MALLOC 86.4 M

    MALLOC (admin) 32K

    242 12K memory tag

    Tag 251 16K memory

    BATTERY GUARD 56.0 M

    Pile of 12,1 M

    VM_ALLOCATE 16.3 M

    __DATA                             21.1M

    __IMAGE 528K

    __LINKEDIT 66.3 M

    __TEXT 109.5 M

    __UNICODE 544K

    file mapped 58.5 M

    shared memory 4K

    ===========                      =======

    TOTAL 435.5 M

    Model: MacBookPro11 2, MBP112.0138.B07 of BootROM, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, MSC 2.18f10

    Graphics card: Intel integrated Iris Pro, Intel Iris Pro,

    Memory module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020

    Memory module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020

    Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0 x 134), Broadcom BCM43xx 1.0 (6.30.223.154.65)

    Bluetooth: Version 4.2.7f3 14616, 3 services, 15 devices, 1 incoming serial ports

    Network service: Wi - Fi, AirPort, en0

    Serial ATA Device: APPLE SM0256F, 251 GB SSD

    USB device: Memory card reader internal

    USB device: USB 2.0 FD

    USB device: Hub BRCM20702

    USB Device: USB Bluetooth host controller

    USB device: Apple keyboard / Trackpad

    Bus crush: MacBook Pro, Apple Inc., 17.1

    To use the customer support, you must be connected with the AdobeID you used during the purchase of creative cloud. You can also try a different browser.

    If you still have questions and need to contact our support staff, please try this link:

    Contact Adobe Support/encore need help

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