Why books make me buy the same book over and over again to see on various devices?
I bought a book online and read on my iPad... I would also like to be able to read this book on my iPhone because it is easier at times... but books made me buy the same book again for now, double the cost for the same book I own, under the same account, just on a different device. This is how it works? What I must again and again get you the book even if I want to read on my different devices?
Hello there, Kenneth.
It seems that you are having problems getting purchased content on multiple iOS devices. The following Knowledge Base article provides a good explanation of how iBooks purchases should work:
In addition, the following article offers how to get these purchases on other devices:
Download your latest purchases
Before you can access a purchase, you must do the following:
- Make sure you have the latest versions of the software on your iPhone, iPad or iPod touch and your Mac.
- To log in with the Apple ID you used for the original purchase. Use the following steps to see what Apple ID allowing you to download something.
If you see a message that says: "this device is associated with an another Apple ID." "You cannot link this device to another Apple ID to [number] days," you may need to wait to download your purchases. Learn more about the devices associated.- Check if the purchases you are looking for are hidden. If your purchases are hidden, you can see them not even after following the steps below. Learn how to view purchases.
- See if content is available for the redownload. Previously purchased may not be items not available if they are no longer on the iTunes Store. Also, make sure that you are in a country whereyou can redownload points. If you have changed your Apple ID from one country to the other, you cannot download items you purchased in a previous country.
If you are a member of Apple's music, the items you've saved for use in offline mode do not appear in your purchased item. Learn more about the Apple's music.
If you use family sharing, you can download the content purchased by other members of your family group.
{...}
Re-download a book
You can re-download books in iBooks on iPhone, iPad, iPod touch, or Mac (using OS X Mavericks or later), or iTunes on a PC.
On an iPhone, iPad or iPod touch
- Open the iBooks app.
If you use iBooks 3.2 or earlier, click on the store.- TAP purchased from the lower navigation bar.
- Press the download icon next to the book you want to download. The book is downloaded on your device.
On a Mac
- Open IBooks.
- Click on iBooks Store.
- If prompted, sign in with your Apple and the password.
- Under quick links on the right side of the iBook Store, click purchase.
On a PC
- Open iTunes.
- Click Connect and enter your Apple ID and password.
- Click on your name and select purchased in the menu.
- In the upper right corner of the screen, click on books.
- Click on 'Not in my library' to the purchased display content that is not on your computer.
- Scroll down until you find the item you want to download.
- Click on the download icon in the upper right corner of the item you want to download. Downloads of your book in your library.
Finally, if you are connected the two devices with the same Apple ID and you need to report a problem with your purchases, this article will help you:
To report a problem or request assistance with a product purchased on the iTunes Store, App Store, Mac App Store, and iBooks Store:
- Visit reportaproblem.apple.com in your browser.
- When you are prompted, enter the Apple ID and password used to start the purchase of the item, and then click Sign In.
- Find the item, you have a problem with, then click on report a problem next to her.
- The problem choose choose the problem you are experiencing.
- Follow the instructions on the screen. You may be asked to describe the problem in a text field.
- Click Submit and we will look at your problem.
If you use the sharing of family and you have a problem with a shared item, ask the family member who had initiated the purchase to report the problem by following the steps above.
Thank you for reaching out to the communities of Apple Support.
Kind regards.
Tags: iBooks
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