Why can I not cancel my monthly subscription
I found that the Acrobat Pro is the worst program I have ever met. It is so complex and even when you follow the instructions, that it does not to cancel my subscription. I'm tired, and now I can not access anyone by telephone because the number doesn't exist. This is my warning if someone does not within 24 hours, I will notify my Bank to cancel my card with you.
Hi suitet.pie,
I'm sorry that your Acrobat subscription has failed. Please contact the customer service. Choose Acrobat menu drop down from the top and the choice of membership, account, payment. At the bottom of the screen, you will find a blue "still need help?" button. Please click to access the options of phone and chat.
If you have trouble getting through, please let me know and I'll see what I can do to help.
Best,
Sara
Tags: Adobe
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After the cancellation of my subscription, why can I not use my old previous Adobe products?
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N °
When you cancel your subscription, all software related to that subscription will stop working. This includes any software with CC in his name.
The only way to continue to use the CC versions is to re - register.
All versions perpetually under license that was purchased before you subscribed for example, CS4, CS5, CS6 will continue to work as usual.
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or contact the adobe support, http://helpx.adobe.com/x-productkb/global/service-ccm.html
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I want to know how can I do to cancel my monthly subscription please?
Hi Chris,
You may need to check this: cancel your Adobe Creative Cloud membership
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In order to cancel the order, please contact customer service
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You can use your available licenses as long as your subscription is active, but you lose all unused licenses during the cancellation of your membership.
Please see the links below for more information:
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I am trying to cancel my monthly subscription to After Effects.
I am trying to cancel my monthly subscription of After Effects and the phone representative said there is no way to do so without paying a $200 cancellation fee. There must be a way to cancel this right? I can't make the payments more.
If you subscribed to an annual fee and you cancel early, my understanding is that there is an early termination fee
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
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Concerning
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You can cancel the monthly subscription following the steps below:
- Sign in to your account on Adobe.com.
- You see a list of your subscriptions and services as part of Plans & product. Click on the linkManage the Plan for the service or product you want to cancel.
- The next page shows you the details of the relevant subscription. Click Cancel the Plan.
- You will see a confirmation that your subscription has been cancelled.
Please see the Ko: ices.html https://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-serv
If you are still not able to cancel please contact Support as suggested above Doriana.
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Rave
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