Why can't I edit files PDF that is not protected?

I have recently updated my Adobe Acrobat DC software to the latest version. I am connected to my Adobe account, but on a document that I want to use the edit function, it keeps forcing me to pay for the service, which is already included in the subscription I have. It is not a matter of the PDF itself being locked or protected by the author of the document - including mine. No reason?

Open the document in Adobe Acrobat format, not Acrobat Reader.

Tags: Acrobat

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