Why can't PSE 14 read a Canon EOS 5 d Mk iv raw CR2 file?

I just bought a new Canon EOS 5 d Mk iv and I both CC 2015 and PSE 14. I've updated PS using CC and LR.  LR, PS and bridge now read EOS 5 d Mk iv raw files fine, but PSE 14 has not although he reads very well to pictures of EOS D5 Mk iii.

in PSE 14 help/subject/Camera Raw = version 9.5.0.585 and

Help/updates = your applications are up to date

What should I do to make it work?

ACR there two versions running simultaneously - a PSE 14 and one for LR and PS?

I appreciate any help you can provide.

Thank you

Jim

You say that bridge can read your raw files so do you try a right click on the image and choosing PSE14 Editor?  See this picture:

If this is not suitable for you then try this post:

14 elements Camera Raw for the Canon 5 d Mk4 >

Good luck.

Tags: Photoshop

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