Why do I get the message "there was an error opening this document. Access denied,"trying to open PDF files?

After the registration of PDF files in my files, I am unable to re - open. I am also unable to re - open the PDF files that are saved on drives shared by other users. This occurs regardless if I'm the person who created the PDF, or if I save it from a source such as an attachment. I am able to use Acrobat to open the files, but I shouldn't use Acrobat to open the files. Reader to open these files. No idea why the drive is not open files?

Hey ANP55

Try this, open Reader & Acrobat access to the Edit menu > Preferences > advanced security > disable "enable the Mode protected at startup.

Let me know if it solves your problem.

Kind regards

Nicos

Tags: Acrobat

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