Why is my battery icon gray just a box in my taskbar?

Hello

I just brought a Toshiba running windows 8 Professional Kira ultrabook.

I've only had the laptop for a day and the battery in the taskbar icon is a gray square:

I spent the last 2 hours trying to find an answer on this forum and others, but I have not found something that worked.

Some people have had a similar problem and a solution was to go into Device Manager and uninstall "microsoft compatible ac adapter" then "News Analysis".

"material", unfortunately, this solution did not for me.

Desperately hoping that someone will know an solution :)

See you soon

Joel

Hi Joel and welcome!

First of all, please update your system Windows 8.1:

http://Windows.Microsoft.com/en-us/Windows-8/upgrade-to-Windows-8

This update should solve many issues. After your Windows 8.1 update, make sure that you download and install ALL Windows updates in Windows Update.

Tags: Windows

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