Why programs only show versions test on my 2nd computer and why does say that my subscription is not found when I try their license?
I recently bought the CC year subscription (pre-paid, student version if that helps). has worked on my laptop but now that I tried to install them on my desktop computer programs (PS, After Effects, animate and first so far) only appear as versions test, and when I try their license with my email ID Adobe said I have no subscriptions (while my full subscription details appear when I connect to my Adobe ID on the website).
I thought that a possible reason for this could be that I accidentally left my laptop on when installing the CC app on the desktop (like you are supposed to only use one device at a time), but nothing has changed even when I switched the laptop turned off and repeatedly connected to my Adobe ID on the desktop.
Would be great if someone could help me, thanks in advance!
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
https://forums.Adobe.com/thread/1962238
Download/install the desktop application, connect and install applications subscription.
https://helpx.Adobe.com/creative-cloud/help/download-install-app.html
Creative cloud to desktop
https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html
Disconnect, connect you - desktop creative cloud application
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
Help of activation & deactivation
Install, update, or uninstall applications
http://helpx.Adobe.com/creative-cloud/help/install-apps.html
Tags: Adobe
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