Why the characters of the code are displayed next to headings in Word when converting to PDF?

We use Acrobat X (10.0.0) and Acrobat Pro DC (version 2015.006.30033) on Windows 7 Enterprise.

Converting Word documents to PDF format, additional code characters are added to the titles in the Word document and PDF bookmarks.

code_characters.PNG

These characters are very difficult to remove the Word documents and PDF.

Y at - it an Acrobat patch that resolves this problem for both versions of Acrobat?

Hi Nicole,

Yes, you need to install updates.

For Acrobat X, you need to install updates using this link ftp://ftp.adobe.com/pub/adobe/acrobat/win/10.x/ make sure that install you them in a sequence.

For Acrobat DC, simply open Acrobat DC, go to the Help menu and check for updates.

Once that is done, try to reproduce the problem.

Kind regards

Nicos

Tags: Acrobat

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