Why the printer through the print process but offers a blank page?

the printer worked fine the first time when I put in place. now when I return to print a page, it goes through the process of printing but produces a blank page. the printer who went bad just sitting there?

Glad to hear that the unit starts trying to print now.  Looks like it's starting to go in the right direction.  With the problems you are having it sounds like this printer may need to have internal firmware back to zero.  I will send the information on how to perform this reset in a private message.  Please check your Inbox for messages in the forums.

Before performing the steps of resetting, please read Bob_Headrick wire on the printer reset, found here.

The reset may be able to get the device to begin to work as expected when you print jobs.  As for the print quality, the cartridges may have some ink blocks ports.  Once the printer comes up and functioning more normally I would recommend to continue forward in the document print quality troubleshooting linked above.

Tags: HP Printers

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