WiFi lost with lid down

Just bought a HP-15-G094SA laptop (laptop 15.6 "with Windows 8.1). Whenever I close the lid of the laptop, I lose the wifi connectivity.

I checked the power settings to make sure that the wifi adapter is activated permanently. Also went to control panel-> network and sharing-> adapter change settings-> right click on wifi network connected-> properties-> configure-> management power - > uncheck allow the computer to turn off this device to save power.

None of these solved the problem.

I would use the laptop with lid closed by this pluggin thanks to my TV via a HDMI cable, but cannot because of the loss of wifi.

Hello again Fil1404,

It is good to hear from you again!

Because changing the power settings in the control panel menu has not resolved your problem, I recommend you load the drivers software and hardware of origin provided with your computer. This can be done by following this document on the use of the Recovery Manager to restore the software and drivers (Windows 8). To update the drivers newly installed, please follow this document using HP Support Assistant (Windows 8).

If the WiFi radio disables always after closing the lid, I recommended to perform a backup and restore of your operating system. This can be done by following this document on the backup of files (Windows 8), and more to perform a recovery of the HP (Windows 8) system. This should help get your system back to factory settings.

If the problem persists, please call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

I hope this helps!

Concerning

Tags: Notebooks

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