Win 7 PC 'not eligible for upgrade offer'

My HP Pavilion dm4 bought July 2, 2012 (a gift from my wife), and I realized it was an upgrade of $14.99 for Windows 8.  When I just tried it, enter the appropriate numbers (to the best of my knowledge - I actually had to use a keyfinder program to find the Win7 Home Premium product key), I received the reply that he is not eligible.  No idea why that may be or how to fix?

The label can be inside the battery compartment.

New laptops often have the label somewhere in their own country. This avoids the label becomes worn and unreadable when it is based on the laptop.

Tags: Windows

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    Huh?

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    Yes, the retail version of Windows 7 is not eligible for the upgrade 14.99 discount, but you can get an updated copy of Windows 8 Pro for 39.99 beginning October 26, 2012 and ending on January 31, 2013.

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    http://Windows.Microsoft.com/en-us/Windows/upgrade-offer

    Windows 8 Pro 39.99 Upgrade Windows XP, Vista and Windows 7 existing users:

    http://windowsteamblog.com/Windows/b/bloggingwindows/archive/2012/07/02/upgrade-to-Windows-8-Pro-for-39-99.aspx

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