Windows 7 not genuine 0xC004F200
My Windows 7 Ultimate 64 bit has recently started giving me the non-genuine message. Just before that happened for the first time, I added some RAM, which was not operating at the same frequency as my old RAM. Later, when I discovered that this might have caused the problem, I took the RAM out, and I still get the message. I have run the MGADiag.exe and he said that Windows is genuine. I tried to activate it via slui.exe 3 by using the product key that I found in my registry, which in fact corresponds to the key which MGADiag.exe shows, says that the key does not work. I must also say that my Windows Media Player does not work. I would be very grateful to anyone who could help. In any case, here are the MGADiag.exe test results.
Diagnostic report (1.9.0019.0):
-----------------------------------------
Given WGA-->
Validation status: genuine
Validation code: 0
Code of Validation caching: 0xc004c4ab
Windows product key: *-* - TMVMJ - BBMRX-3MBMV
Windows product key hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4 =
Windows product ID: 00426-292-0000007-85872
Windows product ID type: 5
Windows license type: retail
The Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {6105652A-FFBE-4713-B57F-6F82D4F025EE} (3)
Admin: Yes
TestCab: 0x0
WGA Version: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Ultimate
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.120503 - 2030
TTS error:
Validation of diagnosis:
Resolution state: n/a
WgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
WGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002
OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002
OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowed
Analysis of file data-->
[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385]
Other data-->
Office details:
Content Spsys.log: 0 x 80070002
License data-->
Input error: can not find script file "C:\Windows\system32\slmgr.vbs '.
Windows Activation Technologies-->
HrOffline: 0x80070005
HrOnline: 0x00000000
Beyond: n/a
Event timestamp: 10:7:2012 13:41
WAT Activex: registered
WAT administration service: not registered - 0x80070005
--> HWID data
Current HWID hash: PAAAAAIABAABAAIAAQADAAAAAgABAAEA6GHwljAPS1oQM1Ty9BYgpe7Wno4IE43v6kViPYiUlO0I4I4u
Activation 1.0 data OEM-->
N/A
Activation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC 7596MS A7596200
FACP 7596MS A7596200
HPET 7596MS OEMHPET
MCFG 7596MS OEMMCFG
LASRYVITRAGE 7596MS A7596200
SSDT A M I POWERNOW
SLIC ACRSYS ACRPRDCT
Windows product key: *-* - TMVMJ - BBMRX-3MBMV
Tags: Windows
Similar Questions
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Windows is not genuine. The error code is 0xc004f200
When I start my computer, a message saying 'your computer can run a copy counterfeit Windows' after that I connect. My background turns black with the message saying "Windows is not genuine" in the button to the right of the screen. Is that everyone knows how to fix? The error code is 0xc004f200
Have you tried to restart by phone?
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
http://support.Microsoft.com/kb/950929/en-us0xC004C020: http://support.microsoft.com/kb/938450
Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
http://go.Microsoft.com/fwlink/?LinkId=52012 -
Windows is not genuine build 7601 0xC004F200
I installed Windows 7 Home Premium a few months, probably in December. I used a key to activate it, and it was valid and worked for a while. Some time back I had a message saying something like "windows is not genuine". The key that I used to activate Windows was purchased online by my father, I'm not sure of the site, but I remember that the key was only $ 15 or more. Also, he bought a key for his computer (we were all two get windows 7 for our computers). I'm pretty sure that his computer still works authentic. Mine is wrong, that's the problem.
Code of Validation caching online: 0xc004c4a2
Windows product ID: 00359-232-4339135-86148The ID of the product - 232 - indicates a not for resale MSDN accountYou have not bought for resale MSDN keys. It is a very common scam only key selling.Your key has been blocked. (it will be sooner or later.)For more information, see this:
http://social.Microsoft.com/forums/en-us/genuinewindows7/thread/a2444f34- 0aff-4f29-a8ac-67e28b0c0285
You can buy a legitimate windows from a legitimate retailer. -
Yesterday a notice appeared on the lower right of my saying (black screen) desktop "Windows 7 Build 7601 this copy of Windows is not genuine." The computer is a Dell XPS1702x I bought the 29/08/2011 and never had a problem before. I have two drives to Windows 7 Ultimate and Office 2010 Professional Plus, that are installed on the system. I have read other threads and will display the results of the diagnostic MGA. The computer seems to operate normally, other than the appearance of the desktop. Thank you.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 50
Code of Validation caching online: 0xc004c4a2
Windows product key: *-* - QTKDC - 9JP9R-7YQ4W
Windows product key hash: LAa5VzOauhifbpkarThaNnoxIHE =
Windows product ID: 00426-068-4219667-86449
Windows product ID type: 5
Windows license type: retail
The Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {E5A1FFBC-D2C9-4557-BA42-B2E0669F584D} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Ultimate
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.120830 - 0333
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{E5A1FFBC-D2C9-4557-BA42-B2E0669F584D} 1.9.0027.0 6.1.7601.2.00010100.1.0.001 x 64 *-*-*-*-7YQ4W 00426-068-4219667-86449 5 S-1-5-21-4293924323-3853597980-1831477738 Dell Inc. Dell XPS L702X system Dell Inc. 18 20120618000000.000000 + 000EC9E3D07018400FE 0409 0409 Time(GMT-05:00) Standard is 0 3 DELL QA09 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 Ultimate edition
Description: operating system Windows - Windows (r) 7, retail channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-068-421966-00-1033-7601.0000-2442011
Installation ID: 008665674842846195738000375140722936785755011313905813
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 7YQ4W
License status: Notification
Reason for the notification: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 3
Time to trust: 24/01/2013 07:59:54Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
Beyond: 0 x 0000000000000000
Event timestamp: 1:23:2013 16:52
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:--> HWID data
Aware of Hash HWID: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAln1W4vQ2TmMiVNAr9pa + 9oRerDiUMS5zActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC DELL QA09
FACP DELL QA09
HPET DELL QA09
MCFG DELL QA09
QA09 DELL SLIC
SSDT DELL PtidDevc
ASF! REFERENCE DELL QA09
SSDT DELL PtidDevc
SSDT DELL PtidDevc
SSDT DELL PtidDevc
UEFI DELL QA09
UEFI DELL QA09
UEFI DELL QA09ignore the error message. the report will still be copy and paste.
Activation and Validation issues more look the same on the surface, but can have many different causes and bugs. This is why we ask a diagnostic report and it is also why we are asking that you create your own thread for your question (in other words, do not post your question in another thread).
It is simply too complicated to try to resolve the multiple problems in the same thread.
How to post in your own thread
http://answers.Microsoft.com/en-us/page/FAQ#faqGettingAnswers5
-
Dear MS,
In April 2014, I bought a product key of Windows 7 from a business online apparently good reputation (good reviews when searched online). Windows has a download and product key worked and I have not had a problem until a few weeks when the operating system has started posting messages saying: this copy of Windows is not genuine. I tried several times to validate without result.
I ran the Microsoft Genuine Advantage Diagnostic Tool and details are stuck under--->
Diagnostic report (1.9.0019.0):
-----------------------------------------
Given WGA-->
Validation status: invalid license
Validation code: 50Code of Validation caching: 0xc004c4a2
Windows product key: *-* - 694F6 - PPJMV-4MW2F
The Windows Product Key hash: pBwz76h6Mdr2PvYAUGfDuSiGxqU =
Windows product ID: 00371-702-7938976-06954
Windows product ID type: 5
Windows license type: retail
The Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {B967D524-2704-4327-8176-4828885ABFDD} (3)
Admin: Yes
TestCab: 0x0
WGA Version: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Professional
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.150427 - 0707
TTS error:
Validation of diagnosis:
Resolution state: n/aWgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002WGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Users\TnT\AppData\Local\Torch\Application\torch.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{B967D524-2704-4327-8176-4828885ABFDD} 1.9.0019.0 6.1.7601.2.00010100.1.0.048 x 64 *-*-*-*-4MW2F 00371-702-7938976-06954 5 S-1-5-21-2312918779-456635017-3413023434 Gigabyte Technology Co., Ltd.. A55M-GA-DS2 Award Software International, Inc.. F1 20120229000000.000000 + 0000E3A3207018400FC 0809 0409 GMT Standard Time(GMT+00:00) 0 3 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 Professional edition
Description: operating system Windows - Windows (r) 7, retail channel
Activation ID: c1e88de3-96c4-4563-ad7d-775f65b1e670
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00212-702-793897-00-2057-7601.0000-1592015
Installation ID: 002403291686268253949673387272383333534712357240349630
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 4MW2F
License status: Notification
Reason for the notification: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 3
Trust time: 14/06/2015-13:07:39Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
Beyond: PASS
Event timestamp: 6:13:2015 18:22
WAT Activex: registered
WAT administration service: registered--> HWID data
Current Hash HWID: LgAAAAEAAwABAAEAAAABAAAAAQABAAEAonaQJ6yVQKi4M + 77Qu8S + vQBFMyM0Q isActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC GBT GBTUACPI
FACP GBT GBTUACPI
HPET GBT GBTUACPI
MCFG GBT GBTUACPI
MSDM GBT GBTUACPI
EUDS GBT
CARPET RUG RCM
SSDT AMD POWERNOW
SSDT AMD POWERNOWThank you
Tom
Have you tried to restart by phone?
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
http://support.Microsoft.com/kb/950929/en-us -
This copy of windows is not genuine after the replacement hard drive and recovery system
I was running factory installed windows 7 Home premium in my laptop hp pavilion dv6 6119tx. Due to hard drive crash I replaced with new HARD drive. Previously, I did system image backup using easeus todo backup and recovery softeware. After system recovery with the same software, this massage flasehes "this copy of windows is not genuine". I tried to enter the key of product at the back of the laptop but it says invalid.
I ran diagnstic windows validation tool. him as a result is below.Diagnostic report (1.9.0019.0):
-----------------------------------------
Given WGA-->
Validation status: invalid license
Validation code: 50Code of Validation caching: 0xc004c4ab
Windows product key: *-* - 73CQT - WMF7J-3Q6C9
Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
Windows product ID: 00359-OEM-8992687-00010
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {CA180260-1211-48DB-834C-4805A4594053} (1)
Admin: Yes
TestCab: 0x0
WGA Version: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.111118 - 2330
TTS error:
Validation of diagnosis:
Resolution state: n/aWgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002WGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
Microsoft Office Enterprise 2007 - 100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{CA180260-1211-48DB-834C-4805A4594053} 1.9.0019.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-3Q6C9 00359-OEM-8992687-00010 2 S-1-5-21-1883088055-1570218021-1659234768 Hewlett-Packard HP Pavilion dv6 Notebook PC Hewlett-Packard F.1B 20111005000000.000000 + 0002BFD3F07018400FE 4009 0409 India Standard Time(GMT+05:30) 0 3 DELL QA09 100 100 Microsoft Office Enterprise 2007 12 6DF6616C522F586 7l28mQpHyGN4/v7tLnJzLV + ZnKQ = 89388-707-5082974-65919 14 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-16393-7601.0000-0552012
Installation ID: 010735456091822376148725581093255175938323439855115461
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 3Q6C9
License status: Notification
Reason for the notification: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 1
Trust time: 10/07/2012 10:49:07Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4AB
Beyond: PASS
Event timestamp: 10:7:2012 10:46
WAT Activex: registered
WAT administration service: registered--> HWID data
Current HWID of Hash: OAAAAAEAAQABAAIAAAAGAAAAAgABAAEA6GGaTIaqGKMieFCbUkhwn9QjphiojRKp0gzcQQzDLnM =Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
HP APIC INSYDE
HPQOEM FACP SLIC-MPC
HPET HP INSYDE
START HP INSYDE
MCFG HP INSYDE
ASF! HP INSYDE
QA09 DELL SLIC
SSDT HP INSYDE
ASPT HP INSYDE
SSDT HP INSYDE
SSDT HP INSYDE
SSDT HP INSYDE
SSDT HP INSYDE
SSDT HP INSYDEHelp, please
Code of Validation caching: 0xc004c4ab
Windows has detected the presence of a feat of activation as evidenced by the presence of a table of slic of Dell on a HP computer.You need to install windows genuine. -
Windows 7 - Build 7601 this copy of Windows is not genuine
Hello everyone.
Im a newbie here so I hope I get this right.
I have a question about this message on my desk to read "Windows 7 Build 7601 this copy of Windows is not genuine."?
I bought this Satellite c660 to Qatif in Saudi Arabia and now he's here in the Philippines.
My laptop is Windows 7 Professional 32-bit. It asks for a product key and I can't find one. There is no product in the background key sticker and I don't know where to get that.
I ran a diagnostic and I hope this helps.Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 50
Code of Validation caching online: 0x0
Windows product key: *-* - CM74G - RPHKF-PW487
Windows product key hash: 71BRYMECVaSXedfumfu8zryHJVY =
Windows product ID: 00371-177-0000061-85062
Windows product ID type: 5
Windows license type: retail
The Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {1E8191EC-15C9-4DC3-8886-55DD7BBA8D84} (4)
Admin: No.
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.111118 - 2330
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 103 blocked VLK
Microsoft Office Enterprise 2007 - 103 blocked VLK
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program may Explorer\iexplore.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{1E8191EC-15C9-4DC3-8886-55DD7BBA8D84} 1.9.0027.0 6.1.7601.2.00010100.1.0.048 x 32 *-*-*-*-PW487 00371-177-0000061-85062 5 S-1-5-21-3557145390-3644324294-2060978674 TOSHIBA Satellite C660 TOSHIBA 1.60 20110707000000.000000 + 0004B8C3E07018400F8 0409 0409 Korea Standard Time(GMT+09:00) 0 3 TOSCPL TOSCPL00 103 103 Microsoft Office Enterprise 2007 12 ACD7202654E586 fFic3JgCreGGRxyF8uMWB4R4Jcg = 89388-707-1528066-65261 14 Content Spsys.log: 0 x 80070002
License data-->
Input error: can not find script file "C:\Windows\system32\slmgr.vbs '.Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
Beyond: 0 x 0000000000000000
Event timestamp: 3:15:2012 19:39
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:--> HWID data
Current Hash HWID: MgAAAAEAAgABAAIAAAABAAAAAwABAAEAJJT + lnD3en8mEX4nsL 8NxRgtMToxMDARso plusActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: no, table invalid SLIC
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC APIC PTLTD
FACP TOSCPL CRESTLNE
HPET INTEL CRESTLNE
START PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
OSFR TOSHIBA HAS + 2ND ID
SLIC TOSCPL TOSCPL00
SSDT BrtRef DD01BRT
SSDT BrtRef DD01BRTPlease someone help? I'm not a techno person and I don't know how to solve this problem. Thanks and regards.
> How can I get a copy?
If your laptop was initially shipped with Win7 preinstalled and you want to now order original Toshiba Recovery disk for your laptop that you can do it on https://backupmedia.toshiba.eu/landing.aspx
>... where I can find a product key that I use to activate windows?
You can not find it. I put t understand your question. If you use OS Toshiba you n t need activation code, but if not you and if pre-installed OS is installed with the installation of Microsoft disk you need to pay for a valid license.All the time, you're in the magic circle. You always ask the same question, but somehow, you don t read what other people write here. Please read another thread - http://forums.computers.toshiba-europe.com/forums/message.jspa?messageID=262518
-
"Build 6002: this copy of Windows is not genuine".
Hello world...
I've had my TOSHIBA Satellite L40-139 for more than a year. She was purchased by PC World and came with a preinstalled version of Windows Vista Edition Home Premium. I don't have the disc that came with the laptop, but the Windows installed is genuine.
I went to install Vista Service Pack 2 after you download. I restarted my laptop only to find my desktop wallpaper disappeared and was replaced with a black background and the following text in the lower right of the desktop:
Windows Vista (TM)
Build 6002
This copy of Windows is not genuineShe was followed by a pop-up with two options, 'Activate now' or 'Activate later', followed by a pop up an error that says Windows must be reinstalled as a "unauthorized modification were made...". Please insert the CD or DVD. If I press 'Activate now' he's just another pop up that says I can contact TOSHIBA. If I click on the link it will just a standard screen for "help!"
I don't know what to do... I have the sticker intact COA product key and tried to enter, but she returned with various errors. It's like as soon as I installed service pack 2 I had problems. Yet once again, I don't have Vista or a toshiba recovery disk (I don't even know if it came with one). I tried to restore Windows, but it returns with the same screens!
Help!
PS. is the Toshiba support line a toll-free number? Does anyone know a number that is free to call mobile phones? (I don't have a landline).
Your model of laptop is not delivered with the recovery disk, but with recovery image stored on the HARD drive. In s manuals document clearly describes that you must fund recovery DVD only tool preinstalled Toshiba recovery disc creator.
Version of the OS pre-installed (Toshiba recovery image factory settings) is definitely authentic and I really don t understand how it can happen. I mean thousands of people do the same update, and there is no other claim on similar problems.
Anyway, if you didn t create recovery disk you can try now is to reinstall the OS using the HDD recovery procedure. How to do this you can read in document http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm Toshiba FAQ
This will remove all HARD drive, extract second partition so if you have some important data backup.If it will not let me know.
-
Pop up the new Satellite L855 - Windows is not genuine
Sorry for my English.
February 8, 2013, I bought my computer Toshiba L855 laptop with Windows 7 Home Premium pre-installed.
For ten days, I get a pop-up that says that Windows is not genuine.
Windows is activated.I checked with the software license key * "Produkey" * and is different from the license key which comes in sticker Microsoft.
How is that possible?Can you please publish the exact laptop model name and model number?
-
Windows says not genuine after that laptop warranty repair return
I sent my laptop to a power supply repair after it failed. He is now back and looks very good, but it says that windows is not genuine, even after that I run the audit online tool. Any thoughts? Back to toshiba (again)?
You have recovery discs?
Original installation Toshiba recovery using these discs and laptop image will be valid and active operating system. -
Re: message "this copy of Windows is not genuine".
Hello, this morning the following message appeared as my wallpaper:
"Windows 7".
Build 7600
This copy of Windows is not genuine ".Windows was preinstalled on my laptop (i.e. is authentic).
I searched Microsoft, their solution is to run RSoP.msc - when I try to do, I gives me the message "Windows cannot find ' RSoP.msc". "Can anyone help?
Thanks in advance.
Hey,.
And what Toshiba laptop you have exactly?
Windows 7 preinstalled or another OS?
This product key, you can find on the lower side of your computer? -
Hello
I bought a Lenovo T430s, 2355-CTO type, it is still in warranty (already checked it), and for the last 20 days, I get "Windows is not genuine". It work perfectly during the last 4 months, but all of a sudden (I guess an update of Win) starts to show me this message.
I don't have a product key on my battery, Lenovo, I called and they told me that my laptop is with prefabricated Win and the key is embedded. I tried all of the fixes that Lenovo, I could start console but nothing has worked.
I don't want to restore the default hard drive (the only option left) I have a lot of data on my drive HARD, plus another SW installed from the corporate network.
Are there not a difficulty, or something?
Thanks in advance
Adrian
Thank you for your response. I'm going to download this kit, and if it happens to me again, I'll try this fix as well. Unfortunately I already restore my Lenovo to its default settings on the weekend and reinstall everything. Now it works, but it is not a nice way to fix this topic.
-
Presario CQ61: Windows 7 Build 7601 - this copy of Windows is not genuine
I have owned my laptop again (about 6 years).
Log today received the initial "serial number not found" message, then in the lower right of the desktop another message "Windows 7 Build 7601 this copy of Windows is not genuine".
Wallpaper has now gone black.
Never had this case in the past – failed attempt by Microsoft to validate - any help on how to solve very appreciated
DaveinCornwall wrote:
I have owned my laptop again (about 6 years).
Log today received the initial "serial number not found" message, then in the lower right of the desktop another message "Windows 7 Build 7601 this copy of Windows is not genuine".
Wallpaper has now gone black.
Never had this case in the past – failed attempt by Microsoft to validate - any help on how to solve very appreciated
Hello
Looks like you used the system after receiving no real message for 30 days. Can you connect in safe mode (press F8 at startup)? This might help: http://www.sevenforums.com/windows-updates-activation/252903-black-screen-windows-not-genuine.html
-
Original title: product key problem
I restored my laptop again because of virus issues, and when I give my product key massage pop ups when I start my laptop in my window saying: it's not true resolve he be kind enough to help me with this.Hi Ashensumma,
Thanks for posting the request in the Microsoft community forums.
I understand the question facing you on the computer. Please answer the following questions.1. which version of the operating system is installed on the computer?
2. What is the exact problem that have encountered you on laptop due to virus?
3. don't you make changes on the computer before you restore the laptop?This problem may be due to victims of counterfeit software, it is likely that your copy of Windows was not properly activated or otherwise, is not authentic.
Try to resolve the windows no real problem following suggestions:
Method 1:
Try the steps to activate Windows 7 manually
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone and waiting for someone to help you with activation.Method 2:
You can try the steps in knowledge base article and check.Error "Windows is not genuine" in Windows 7 or Windows Server 2008 R2
http://support.Microsoft.com/kb/2704233Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base. How to back up and restore the registry in Windows:
http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry
See the steps of links:Windows 7 displays "Windows is not genuine" with a 0x80070005 error code
http://support.Microsoft.com/kb/2008385Reference links:
Genuine Windows: Frequently asked questions
http://Windows.Microsoft.com/is-is/Windows/help/genuine/FAQMicrosoft Genuine Advantage Diagnostic tool:
http://www.Microsoft.com/genuine/selfhelp/ServiceRequest.aspxHope this information helps you. If you need additional help or information on Windows, I'll be happy to help you.
-
Windows server 2008 standard r2 build 7601 this copy of windows is not genuine
I ran windows update to my server and all of a sudden after rebooting I get the following message; "windows server 2008 standard r2 build 7601 this copy of windows is not genuine".
Windows has activated before, so I am quite confused and now I don't have access to all applications on the server.Hello relayed,
The Microsoft Answers community focuses on issues and problems related to the consumer environment. Please join the public IT pro TechNet forums below:
TechNet - Windows Server
Thank you
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