Windows 7 now did not say authentic and Windows Update error now.
I have a gateway pc and it works well. However, I'm now Windows Update (code 8000FFFF) error. Through searches on this and try to find an answer, I see that my Windows 7 Home Premium shows active but when I try to check to see if it is authentic, he said that it is not. It's an OEM installation. I never had trouble with the Windows updates until this week. I ran the diagnostic tool and have this information below. I have not modified anything I know. Can someone help me with this please? Thank you!
Diagnostic report (1.9.0019.0):
-----------------------------------------
Given WGA-->
Validation status: genuine
Validation code: 0
Code of Validation caching: 0x0
Windows product key: *-* - WJ2H8 - R6B6D-7QJB7
The Windows Product Key hash: ckKNc + BBPDWmo1LUlOkraNjlQ34 =
Windows product ID: 00359-OEM-8992687-00006
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {7F81A078-3717-417D-A3AB-9E19D19546FD} (1)
Admin: Yes
TestCab: 0x0
WGA Version: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.130828 - 1532
TTS error:
Validation of diagnosis:
Resolution state: n/a
WgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
WGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002
OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002
OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program may Explorer\iexplore.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowed
Analysis of file data-->
[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395]
[File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395]
[File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514]
[File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0]
[File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0]
[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7601.17514]
Other data-->
Office details:
Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514
Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800006-02-1033-7601.0000-3002011
Installation ID: 003933149325109656449102600561480710562192894830491666
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 7QJB7
License status: licensed
Remaining Windows rearm count: 2
Trust time: 16/02/2014-18:04:56
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: 0x00000000
Beyond: 0x000000000001EFF0
Event timestamp: 2:15:2014 01:53
WAT Activex: registered
WAT administration service: registered
--> HWID data
Aware of Hash HWID: MgAAAAIAAQABAAEAAAABAAAABAABAAEAln0u0rLrBO42/5wG + I4ITjr5ouJMAQaoLnM =
Activation 1.0 data OEM-->
N/A
Activation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC ACRSYS ACRPRDCT
FACP ACRSYS ACRPRDCT
HPET ACRSYS ACRPRDCT
MCFG ACRSYS ACRPRDCT
SSDT ACRSYS ACRPRDCT
SLIC ACRSYS ACRPRDCT
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Tags: Windows
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Service pack 1 installation of not-Windows Update Error 80070002.
Original title: Service pack does not install it.
Hello
I had to restart my laptop (Windows Vista) to factory setting because the system has begun to slow down; I now can't install SP1, it appears on the new & new window updates and downloads in a few minutes. Although it does not install correctly.
I still can not download Norton because it requires service pack 1.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->
Validation status: genuine
Validation code: 0
Validation caching Code online: n/a, hr = 0xc004f012
Windows product key: *-* - 4GV68 - 6D8JB-G6MF9
The Windows Product Key hash: au + OBZ1y48sKA/bWkfKXiuCrOjY =
Windows product ID: 89578-OEM-7332157-00203
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.0.6000.2.00010300.0.0.003
ID: {2517015B-18C6-4826-A728-38DF83AB7F75} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_gdr.100218 - 0019
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{2517015B-18C6-4826-A728-38DF83AB7F75} 1.9.0027.0 6.0.6000.2.00010300.0.0.003 x 32 *-*-*-*-G6MF9 89578-OEM-7332157-00203 2 S-1-5-21-1414528651-3301326876-351726145 Sony Corporation ,VGN-FZ11S Phoenix Technologies LTD. R0050J7 20070418000000.000000 + 000E1323507018400FA 0809 0409 GMT Standard Time(GMT+00:00) 0 3 Sony VAIO 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.0.6000.16509
Name: Windows Vista, HomePremium edition
Description: operating system Windows - Vista, channel OEM_SLP
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500203-02-2057-6000.0000-1052013
Installation ID: 102120767924454475951502567153512013056414419884416224
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
Use license URL: http://go.microsoft.com/fwlink/?LinkId=57205
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
Partial product key: G6MF9
License status: licensedWindows Activation Technologies-->
N/A--> HWID data
Current Hash HWID: NAAAAAEAAwABAAEAAQABAAAAAwABAAEAJJR + N/LlvO5wsEaDwoOcB/L0KhN2niaWrFYqhQ ==Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20000
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC Sony VAIO
Sony VAIO FACP
HPET Sony VAIO
Sony VAIO BOOT
MCFG Sony VAIO
TCPA Sony VAIO
SLIC Sony VAIO
Document TMOR Sony VAIO
APIC Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIOHi Keshwala,
We need a few details to help you install Service pack 1, please answer the following.
- What antivirus application do you use on your computer?
- Was no problem with the installation of other updates to Windows?
- You have the Windows Vista installation disc?
You can refer to the following methods, these could help you install Service pack 1 on your computer.
Method 1:
If you receive the error Windows Update 80070002 of updates, you must remove the temporary files to update that Windows uses to identify updates for your computer. see the methods in the following link.
Windows Update Error 80070002.
http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-Error-80070002
Method 2:
Disable the antivirus software, install the service pack and check the issue stattus.
http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software
Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.
You can also refer to:
You receive an error '0 x 80070002' or '0 x 80070003' code after you download an update from Windows Update, Microsoft Update or Windows Server Update Services
http://support.Microsoft.com/kb/910336
I hope this helps.
-
I had a windows update error 800736B 3... and I've done sfc scan I got error WFP resourse found corrupt files but unable to fix some problem... so please me cum on this problem
If the SFC does not a repair installation should work.
http://www.Vistax64.com/tutorials/88236-repair-install-Vista.HTML?filter> -
Downloaded and paid of Minecraft and having problems with Java, Anti Virus Scan and Windows Update - error code 800F081F
Would you advice, thank you.Hi Hugo,.
1. what anti-virus software you have installed in the computer?
2. What is the full error message/code?
3. the issue occurred after you install Minecraft?
4. are you able to play Minecraft without any problem?
5. what happens with Antivirus and Java?
Windows Update can occur if one or more of the following conditions are met:
1. the Windows Update database is damaged.
2. antivirus software is configured to scan the %Windir%\SoftwareDistribution folder.
3. the service (BITS) Background Intelligent Transfer Service does not receive a content link header.
4. a required system file is incorrectly registered.
5. Windows Installer has encountered an error.
6. the manifesto of component maintenance (EC) is damaged.
7. the Windows Update service has stopped during the installation.
8. a version of the file conflict exists with Windows Update agent files.
Please follow the steps described in the methods to solve the problem:
Method 1: We will try the steps from the following link and check the result:
Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article:http://windows.microsoft.com/en-US/windows7/Back-up-the-registry
How to reset the Windows Update components?
http://support.Microsoft.com/kb/971058?WA=wsignin1.0
Method 2:
To correct the errors that occur when you use Windows Update, install, and run the system update readiness tool. The tool analyzes inconsistencies on your computer and fixes as its current installation.
You can view the following link to download the system update readiness tool and check:
System tool update that corrects problems of Windows Update is available for Windows 8, Windows 7, Windows Vista, Windows Server 2008 R2 and Windows Server 2008
http://support.Microsoft.com/kb/947821
Details of the event log to find what caused the Antivirus and Java to fail:
What are the information contained in the logs of the event (Event Viewer)?
http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer
Hope that the information provided is useful.
For any help related to this problem or any question of Windows, you can still display in the Microsoft Community Forum!
-
I get the error of certicifiate security and windows update error?
I get the error of certicifiate security and windows update error?
Hello
1. What is the full error message?
2. What is the error code that you receive Windows updates?
3. who is the antivirus installed on the computer program?
4. are you aware of changes to the computer before the show?
Discover the history of update and update verification is the origin of the problem. Also, note the details of the error.
Check out this link to do the same thing:
See the Windows updates are installed
http://Windows.Microsoft.com/en-us/Windows7/see-which-Windows-updates-are-installed
For the security in Internet Explorer certificate error, you can perform the steps described in the article.
"There is a problem with the security certificate from the website" when you try to visit a secure in Internet Explorer Web site
http://support.Microsoft.com/kb/931850
See also:
Certificate errors: FAQHope this information helps. -
Windows Update errors 80071 has 91 and 800F0922
Hi all
I get the same exact errors after doing a system restore. Anyone has any ideas on solutions? I have already run this utility from Windows Update as well.
Thank you.
Separated from -.
Hi Lam,
- You are not able to install updates?
- What anti-virus software is installed on the computer?
- Why do you want to do a system restore? Do you get A 80071, 91 and 800F0922 errors when you are restoring the system or Windows updates?
To troubleshoot windows update problem designate as follows:
Method 1:
Disable all security, including windows Firewall software, then check if it solves the problem.
Warning: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.
Reference:
You can try the steps from the following link and check if that helps.
Problems with installing updates
Method 2:
I suggest that you run SFC (System File Checker) scan on the system and check if it helps.
SFC scan will scan system files corrupted on your computer.
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows.
http://support.Microsoft.com/kb/929833Just reply to the State of the question.
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