Windows 7 Professional, and Windows XP (Service pack 3)

While trying to download Microsoft lync, under compatibility it says that we can help you, you chose the settings: mode of compatibility Windows xp (service pack 3), however, I have Windows 7 Professional 64-bit. I often get the message that I have XP service pack 3. How to combat this? Thank you!   Diane

Hello Diane,.

Thanks for posting your question on the forum of the Microsoft community.

I would like to know some information about the problem so that we can help you better.

1. have you done any hardware or software changes to your computer recently?
2. What is the full error message or code when you say, "I often get the message that I have XP service pack 3?

The message, ' we can help you chose the settings: compatibility mode, Windows xp (service pack 3) "does not mean that Windows xp is installed on your computer. It only shows that you may need to install the program in compatibility mode with windows xp so that it works properly with Windows 7.

You can refer to this article:
Make older programs in this version of Windows
http://Windows.Microsoft.com/en-us/Windows/make-older-programs-run#1TC=Windows-7

I hope this information helps.

Simply answer the required information and let us know if you need more help.

Thank you

Tags: Windows

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