Windows 8 App Store does not connect to internet

My Windows 8 app store opens but when I select the applications to install. An error comes up and say unable to connect to the service needed can someone help me

Hello

1. don't you make changes to the computer before the show?
2. which antivirus program is installed on your computer?

Method 1: I suggest you use the user interface modern apps and Windows store without the proxy settings. Follow the steps to turn off the proxy connection:

a. open Internet Explorer.
b. click on Tools , then select Internet Options.
c. click on connections.
d. click on LAN settings.
e. remove box next to proxy server.
f. click on OK.
g. restart the browser.


Method 2:
if the problem persists, you can also try to reset the cache to store and check:
a. from the desktop, press Windows + R keys.
b. Type "wsreset.exe" in the immediate window and press the Enter key.

In addition, for your reference:
What to do if you have problems with a soft:
http://Windows.Microsoft.com/en-GB/Windows-8/what-troubleshoot-problems-app

Why can't I connect to the Windows store?
http://Windows.Microsoft.com/en-us/Windows-8/why-sign-in-Windows-store

Hope this information is helpful and let us know if you need further assistance in relation to the Windows operating system.

Tags: Windows

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