Windows Media Player not taking not "recommended" or "Custom" settings

I'm as Win7 64 bit.  Previously, I had no problem with Windows Media Player.  Recently, however, he has started not working not properly.  "Specifically, when I click on an audio file, now, the"Welcome to Windows Media Player"screen asking me to select '' recommended '' or Custom" settings.  It's okay that I choose, after clicking on "Finish", he returned to this same screen "Welcome to Windows Media Player".  It is apparently not applying the selection of your choice, so it's a feedback loop.  Above all, now I can't use Media Player to play audio files.

I'd like suggestions on how to address this problem.

The properties of the file show wmplayer.exe is version 12.0.2601.18150.  For some reason, there are 2 copies of this file on my system and they are slightly different in size (both are the same version): one is in C:\Program Files and it is 164kb. the other is in C:\Program Files (x 86) and it is 161 kb.  Seems strange, but I don't know what that means (if any).

Here's what I've tried: I run optionalfeatures.exe and uninstalled Media Player.  I restarted and then reused to reinstall the Media Player, rebooted again ten.  Which made no difference.

Thank you
Paul

You have already tried to uninstall and reinstall with no joy, so try the troubleshooter WMP.

Solve the problems of Windows Media Player video and other media or library.


http://support.Microsoft.com/mats/windows_media_player_diagnostic

Tags: Windows

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