Windows media player won't recognize DVD

My media player can read and play a CD from the CD but when I insert a DVD, nothing happens. Furthermore, I recently installed a software AnyDVD and CloneDVD2 to burn DVDs and would like to know if this new software is the cause of the problem. When I insert a DVD, the AnyDVD does not analyse it and Windows Media Player will not play it (or he acknowledges in the DVD player). And when I try to clone using CloneDVD2, the dialog box says "unable to read video files" and "the device is not ready." I had reviewed the literature on the decoders and drivers, but it ' s all Greek to me. " My PC has apparently already the software necessary to perform these tasks (ie. drvers and decoders), I checked for these programs > please help.

Matt

Update your CD-ROM/DVD-ROM driver:
1. click on start and then click Control Panel
2. click on system and Maintenance
3. under Device Manager, click on devices and equipment display
If you are prompted for an administrator password or a confirmation, type your password or click on continue
4. develop CD-ROM/DVD-ROM
5. click on your CD-ROM/DVD-ROM drive, and then click Properties
6. Select the driver tab
7. click on the Update Driver button.
8. Select search automatically a updated driver

Windows will now look for an update for your CD-ROM/DVD-ROM drivers locally and on the internet and then guide you through the process of installing the driver.  If it is impossible to find a driver, you can go to website CD-ROM/DVD-ROM from the manufacturer of your and download all the drivers updated.

To find the manufacturer and model of your CD-ROM/DVD-ROM drive:
1. click on start and then click Control Panel
2. click on system and Maintenance
3. under Device Manager, click on devices and equipment display
If you are prompted for an administrator password or a confirmation, type your password or click on continue
4. expand devices CD-ROM/DVD-ROM

Under CD-ROM/DVD-ROM devices, you will see the manufacturer and model of your DVD/CD-ROM drive

Messages rating helps other users

Mark L. Ferguson MS - MVP

Tags: Windows

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