Wireless scann pdf format

When you try to scan from the printer to my computer it sends the file but when I open it on my computer it says that the page has not loaded correctly. It will scan and open fine in JPEG format but not in PDF format.

I also used the scan to e-mail function and when I open the file in the mail I got the same error message.

ideas?

Looks like I've found the problem. I had a few 3rd party software on my laptop called Corell PDF merger. It has been defined as the software by default when you open a PDF file. Once I've changed the default Adobe software the problem disappeared.

Tags: HP Printers

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