Xbox360 why can't use the codes?

Xbox 360, windows live.  I can't redeem codes for points or membership to redeem codes.  My account has expired? My credit card has just been renewed and I funds, but I can't pay for the xbox live. What am I supposed to do? My son drives me to the top of the walls. Please help me

Hello

For assistance on this issue, you can contact Xbox support.

Welcome to the Xbox support

http://support.Xbox.com/en-us/

Tags: Windows

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