You can delete the recent calls list?

I am wanting to delete the recent calls list, or he blotted out every day. We have encountered problems with a mixture of SIP and H.323 composition where some users are unaware of a H323 unit cannot dial the SIP address that is in their list of recent calls. It usually causes a lot of confusion for users. Is there a way to clean up these lists of recent calls? We want to also force users to start using the Favorites, so, in order to remove from the recent calls list would help push them in this direction.

Use of the "custom command" located under the tab 'Advanced Settings Configuration model', be sure to select the correct type of endpoint you want it to apply to.

Use it to TC endpoints:

 All

I don't see a command in MXP API to clear the call history (as it is with endpoints based TC), and I have not a MXP before me to check if it is possible to do it with the remote control.

Tags: Cisco Support

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