you just bought a dvd, the hunger games, and it won't play.
My laptop is a HP pavalion dv6 - 3227cl. I just bought a Blue Ray disc of 'The Hunger Games'. He will not play. Smart Media software wants to look for an upgrade. When update is downloaded and starts, I get a message that the software is already installed and I want to uninstall the program? Should I do this or is it something else that I'm missing?
Hello
If you use HP MediaSmart DVD to read Blu - ray disc, try the following.
HP now provides a version of PowerDVD 10 Cyberlinks which seems to be a better solution. Download the latest installer for it on the link below and save it in your downloads folder.
http://ftp.HP.com/pub/SoftPaq/sp56501-57000/sp56904.exe
Once the download is complete, open windows control panel, open programs and features, make a right click the entry for HP MediaSmart DVD and select uninstall - when this process is complete, restart the laptop.
When windows has reloaded, open your downloads folder and double-click Setup for PowerDVD 10 start the installation. Once this done, see if your Blu - ray disc now plays OK.
Kind regards
DP - K
Tags: Notebooks
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