Your shopping cart - check URL button

Cannot find an answer to this anywhere, even if I don't know that he has been asked before.

The URL for the Check Out button in the shopping cart point to worldsecuresystems instead of the domain of the Web site. Is it possible to change this? My client does not like the URL change because it might be confusing for customers.

Thank you!

Hello.  The domain name "worldsecuresystems.com" is used since this is a secure url.  IE (https://yoursite.worldsecuresystems.com). BC will only connect to that URL for web transactions that require a secure connection. This usually involves the Fund screen and or logging into a secure area.  Everywhere where a user needs to enter sensitive, personal information MUST be made on a secure sockets layer (SSL) that uses the https protocol.

You can't plug your own SSL certificate to a domain hosted with BC at the moment.  I hope they add this feature in the future, but for now, it can be done.

It is not editable, but you can certainly try to justify your client telling them that if they want the orders of their clients, it must be on a secure page where they enter their payment information.  You can also work to reassure the user that they are not another site ensuring that the payment page still bears the mark of the site they have sailed before.  You can also add a notice "Secure Checkout form" or alert on your payment page. You can use a padlock icon which is used usually to insinuate that a page is protected to attempt to circumvent any hesitation, that a user may have to see a different URL, but my gut says having a different URL will not really notice a lot by your end users.  As long as the payment page looks the same the rest of the site and you reinforce that this is a secure page that they will probably continue and complete their transaction.

Tags: Business Catalyst

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